Business Development Specialist Hospice Intake

Springdale, AR - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

REQUIRED SKILLS KNOWLEDGE ABILITIES: Prefer LPN RMA or other relevant specialized training. Minimum 3 years of experience in an Administrative Specialist role with a focus in healthcare delivery. Proven ability to collect and analyze data related to patient care compliance and quality improvement initiatives. Proven ability to create workflows monitor performance and implement meaningful improvements. Must have experience working with cross functional departments.

SPECIFIC DUTY OVERVIEW

Pre-Admission & Patient Intake:
- Copy and paste notes from Referral Manager on all pre-admission and NTUC patients into SmartMD.
- Send consents for home-based and GIP admissions.
- Contact home-based admits walking through consent forms ensuring understanding and timely signature.
- Coordinate scheduling of APRN or Physician face-to-face (F2F) appointments
Referral Source Follow-Up:
- Follow up with referral sources including clinics SNF/ALF facilities and Account Executives (AEs).
- Close pending lists in Referral Manager (RM) and Wellsky for patients who are no longer being followed or have passed.
- Pull monthly Referral Summary Reports for Mercy Clinics.
Medical Record & Data Management:
- Request medical records for home-based admissions from clinics hospitals and specialists.
- Obtain medical records as needed based on requests from admission nurses liaisons and Hospice Physicians.
- Enter and document Care Navigation (Care Nav) referrals including task notes contact information and service agreements.
- Enter Palliative Care referrals track consult times ensure consult notes are signed email billing info and monitor patient discharges.
- Support the entry and update of new referral accounts and physicians in Referral Manager (RM) for Arkansas and Oklahoma.
- Support the entry and update new referral accounts and physicians in SmartMD for Arkansas and Oklahoma
- Break out reports by Arkansas and Oklahoma
- CRM support and reports
Operational & Administrative Support:
- Provide phone support for patients families referral sources admission nurses and liaisons.
- Assist with updating daily scheduled admissions and status changes.
- Email Liaison weekly schedules to all hospital Case Managers.
- Provide backup support for AM call/EOD census report when BD Manager is unavailable (due to off-site meetings or out of office).
- Assist with pulling and analyzing data/reports from Health Pivots as needed.
- Update and upload meeting agenda notes for Admissions Liaison and Intake Meetings in Teams.

Required Experience:

REQUIRED SKILLS KNOWLEDGE ABILITIES: Prefer LPN RMA or other relevant specialized training. Minimum 3 years of experience in an Administrative Specialist role with a focus in healthcare delivery. Proven ability to collect and analyze data related to patient care compliance and quality improvement...

SPECIFIC DUTY OVERVIEW

Pre-Admission & Patient Intake:
- Copy and paste notes from Referral Manager on all pre-admission and NTUC patients into SmartMD.
- Send consents for home-based and GIP admissions.
- Contact home-based admits walking through consent forms ensuring understanding and timely signature.
- Coordinate scheduling of APRN or Physician face-to-face (F2F) appointments
Referral Source Follow-Up:
- Follow up with referral sources including clinics SNF/ALF facilities and Account Executives (AEs).
- Close pending lists in Referral Manager (RM) and Wellsky for patients who are no longer being followed or have passed.
- Pull monthly Referral Summary Reports for Mercy Clinics.
Medical Record & Data Management:
- Request medical records for home-based admissions from clinics hospitals and specialists.
- Obtain medical records as needed based on requests from admission nurses liaisons and Hospice Physicians.
- Enter and document Care Navigation (Care Nav) referrals including task notes contact information and service agreements.
- Enter Palliative Care referrals track consult times ensure consult notes are signed email billing info and monitor patient discharges.
- Support the entry and update of new referral accounts and physicians in Referral Manager (RM) for Arkansas and Oklahoma.
- Support the entry and update new referral accounts and physicians in SmartMD for Arkansas and Oklahoma
- Break out reports by Arkansas and Oklahoma
- CRM support and reports
Operational & Administrative Support:
- Provide phone support for patients families referral sources admission nurses and liaisons.
- Assist with updating daily scheduled admissions and status changes.
- Email Liaison weekly schedules to all hospital Case Managers.
- Provide backup support for AM call/EOD census report when BD Manager is unavailable (due to off-site meetings or out of office).
- Assist with pulling and analyzing data/reports from Health Pivots as needed.
- Update and upload meeting agenda notes for Admissions Liaison and Intake Meetings in Teams.

Required Experience:

Key Skills

Business Development
Sales Experience
B2B Sales
Presentation Skills
Time Management
Marketing
Cold Calling
Microsoft Powerpoint
Salesforce
Organization Design
Public Speaking
Lead Generation

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About Company

Circle Of Life

Circle of Life is a non-profit hospice serving residents of Northwest Arkansas in Benton, Washington, Carroll and Madison counties. Our team of doctors, nurses, chaplains, social workers, hospice aids, bereavement counselors and trained volunteers works with our patients and their fam ... View more

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