Customer Data Management Lead
Customer Data Management Lead
Posted on :
05-10-2025
Employer Active
1 Vacancy
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Job Description
About Moneybox
Your role in a nutshell
As our Customer Data Management Lead you wont just be a guardian of our datayoull be responsible for designing the processes policies and approaches that ensure our customer data is trustworthy authentic and timely for every critical business decision. You will be a key driver in ensuring a scalable mature data ecosystem embedding architectural best practices for data storage optimisation and transport as a core design principle across our entire organisation.
What youll do
- Systems and technical processes: Architect the systems and technical processes for managing our customer data including databases pipelines and storage systems. You will ensure that our data architecture is designed to enforce governance requirements for security and traceability building the technical foundations for a secure and reliable data ecosystem.
- Operationalise Governance: Translate strategic data governance policies and rules into practical technical requirements. This includes robust data models schemas and data pipelines that enforce data security quality and provenance from the moment data is collected.
- Ensure Data Provenance and Lineage: Take technical ownership of data provenance and lineage to ensure that we are building a single authoritative source of truth. You will work with the technology team to suggest and support their implementation of tools and algorithms to automatically capture and document data flow and transformations ensuring we can always trace the journey of our data for trust and regulatory compliance.
- Combat Data Staleness: Ensure that we are implementing technical systems for continuous monitoring and proactive mitigation of stale data. Youll define what fresh data means for different business needs such as fraud detection versus marketing analytics and set up automated alerts to flag delays before they impact business decisions.
- Drive Master Data Management (MDM) & Data Quality: Lead the effort to create a consistent and unified view of our critical data. This is a hands-on role where you will oversee data quality through our data catalogues and work closely with data stewards to enforce policies manage metadata and address data issues on a day-to-day basis.
- Collaborate and Champion Standards: Work closely with our data engineering IT and compliance teams to ensure policies are not only defined but also implemented effectively. You will advocate for datas value across the company turning complex technical insights into clear actionable stories for both technical and non-technical stakeholders.
Who you are
- You have senior-level experience in data governance data management preferably within the fintech industry.
- You have a strong understanding of data governance frameworks (e.g. DAMA DMBOK).
- You possess a deep understanding of data architecture data modeling and the technical aspects of data storage transport and optimisation.
- You are a natural leader with excellent project management communication and collaboration skills. You can build consensus and influence stakeholders across the organisation.
- You have hands-on experience with modern data governance and cataloging platforms and have a deep understanding of data lineage and provenance concepts.
Whats In It For You
- The opportunity to build something from the ground up and make a tangible impact on our core business.
- Access to the latest data governance tools and technologies to help you succeed.
- A collaborative and compliance-focused work environment where your contributions are valued and celebrated - people wont be fighting you theyll be begging for you to get involved!
- The opportunity to join a fast-growing award-winning and super ambitious startup
- Work with a friendly team of highly motivated individuals
- Be in an environment where you are listened to and can actually have an impact
- Thriving collaborative and inclusive company culture
- Company shares
- Company pension scheme
- Hybrid working environment
- Home office furniture allowance
- Personal Annual Learning and Development budget
- Private Medical Insurance
- Health Cash Plan (cashback on visits to the dentist & opticians etc)
- Cycle to work scheme
- Gympass subscription to a variety of gyms and wellbeing apps
- Enhanced parental pay & leave
- 25 days holiday bank holidays with additional days added with length of service.
- Our office is in London by the Oxo Tower
Our Commitment to DE&I:
At Moneybox we promote support and celebrate inclusion diversity and equity for all so that everyone can bring their full selves to work. We believe that diversity drives innovation and that if our team is representative of our community of customers we can better support their needs. To ensure our recruitment processes provide an equal opportunity for all applicants to succeed we encourage you to let us know if there are any adjustments that we can make. We are open-minded and always willing to go the extra mile to ensure all applicants can present their full self and potential
Working Policy:
We have a hybrid policy that includes 2 days from our London office and 3 from home. If the role states it is either hybrid or remote candidates must be based within the UK.
Visa Sponsorship:
At this time we cannot offer visa sponsorship for this role and we cannot consider overseas applications.
Please read before you apply!
Please note if offered a position the offer is conditional and subject to the receipt of satisfactory pre-employment checks which we will conduct such as criminal record and adverse credit history checks. As a regulated financial business an adverse financial history could impact your suitability for the role. If you are aware of anything that could affect your suitability for the role please let us know in advance.
By sending us your application you acknowledge and agree to Moneybox using your personal data as described below.
We collect applicants personal data to manage our recruitment related activities. Consequently we may use your personal data to evaluate your application to select and shortlist applicants to set up and conduct interviews and tests to evaluate and assess the results and as is otherwise needed in the recruitment process do not share your personal data with unauthorised third parties. However we may if necessary share your personal data to carefully selected third parties acting on our behalf. This may include transfers to servers and databases outside the country where you provided us with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and in the United States of America.
If you are unsuccessful in your application we may keep your details on file so that we can tell you about other suitable vacancies which may be of interest to you when they arise in the future. If you would like to reach us then please email: If you would rather we did not keep your details on file you can contact us at:
Employment Type
Full-Time
Key Skills
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