Personal Lines Customer Service Representative
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Job Location:
Thibodaux, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
HUB International Limited (HUB) is one of the largest global insurance and employee benefits brokers providing a broad array of property casualty risk management life and health employee benefits investment and wealth management products and services. With over 19000 employees in 500 offices throughout North America HUB has grown substantially in part due to our industry leading success in Mergers and Acquisitions.
WHAT WE OFFER YOU:
At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:
Competitive salaries and benefits offerings
Medical/dental/vision insurance and voluntary insurance options
Health Savings Account funding
401k matching program
Company paid Life and Short-Term Disability Plans
Supplemental Life and Long-Term Disability Options
Comprehensive Wellness Program
Paid Parental Leave
Generous PTO Package - Vacation Holiday Sick and Personal Time Off
Great work/life balance because thats important for all of us!
Focus on creating a meaningful environment through employee engagement events
The ability to be a part of a motivated winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
Growth potential - HUB is constantly growing and so can your career!
A rewarding career that helps local businesses in the community
Strong community support and involvement through HUB Gives
SUMMARY:
We currently have an opportunity for Customer Service Representative to join our Personal Lines team in our Thibodeaux LA office. The selected employee will assist Advisors with the processing of new business and account managers with the processing and servicing of all personal lines accounts in accordance with the practices policies and procedures of the addition will serve as the receptionist for the office answering phones greeting customers etc.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answering phones
Prepare Automobile ID cards declaration pages lost policy release forms summaries of insurance schedules of insurance etc.
Review retrieved carrier website documentation.
Process renewals endorsements; this includes attaching policies in EPIC mailing insureds and mortgagee copies. Checking documents for accuracy.
Invoice policies and endorsements
Provide support as needed to account managers
Other responsibilities as assigned by the manager
Open reception area and office by the required office opening time each day and closes the reception area at the end of the day
Present a friendly professional demeanor at all times
Answer incoming telephone calls forward calls deliver messages mail and faxes to appropriate personnel or department in a friendly and professional manner
Answer questions about organization and provide callers with address directions and other information as required
Welcome on-site visitors determines nature of business and announce visitors to appropriate personnel
Receive sort date stamp and route mail or packages to appropriate personnel scan all mail into system and distribute appropriately
Will organize outgoing mail separating mail to insurance carriers other offices and prepare for pickup
May order receive and maintain office supplies coordinate maintenance of office equipment with vendors
REQUIREMENTS:
High School diploma or GED (AA or college attendance desired)
Previous work experience (preferably with an insurance financial services or professional services company) is preferred
Louisiana license required within 90 days of employment
Demonstrated verbal and written communication skills
Computer proficiency: Microsoft Office Suite Outlook etc.
Ability to work in a fast-paced team-oriented environment
Demonstrated attention to detail
Strong customer service skills
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the recruiting team. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
HUB International is a leading North American insurance brokerage that provides employee benefits, business, and personal insurance products and services.
