Patient Coordinator
Patient Coordinator
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Job Description
Company:Desert Vista Eye Specialists
Job Title: Patient Coordinator
Department:Ophthalmology
Reports To: Clinic Supervisor
Location: Phoenix AZ
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patients visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude greet patients promptly with a smile and thank them when they leave
- Answer phones (both external and internal); assure prompt courteous service at all times
- Practice urgency at all times with patients time as well as Doctors time and schedule
- Manage patient flow in the office
- Knowledge of common fees charged for common visitsand collect correct payments
- Complete daily reconciliations / close day / countdown cash drawer
- General office duties and cleaning to be assigned by manager
QUALIFICATIONS
- Ability to interact with all levels of employees in a courteous professional manner at all times
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow adapt and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
- Minimum Required: High school diploma or general education degree (GED)
- Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
- Minimum Required: None
SYSTEMS AND TECHNOLOGY
- Proficient in Microsoft Excel Word PowerPoint Outlook
PHYSICAL REQUIREMENTS
- This role requires a variety ofphysicalactivities to effectively perform essential job functions. The position involves frequent walking (75%) sitting (50%) and standing (50%) with regular bending stooping and reaching (2550%). Employees must be able to lift carry push and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential as the role demands constant grasping writing/typing and use of technology. Visual and auditory acuityincluding color depth peripheral vision and the ability to adjust focusis required100% of the time. Occasional driving or climbing may also be necessary.
If you need assistance with this application please contact . Please do not contact the office directly only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.
Required Experience:
IC
Employment Type
Full Time
