Simplii Financial UX Researcher Co-op, Winter 2026 (8-months)

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

At Simplii Financial we are committed to creating intuitive impactful digital experiences that empower our clients and drive business success. As a UX Researcher Co-op within the Digital Experience and Design team you will play a key role in discovering and validating user needs across our digital banking platforms. Collaborating with designers and product owners you will plan and conduct user research analyze findings and translate insights into actionable recommendations to enhance our products. Your work will help ensure our digital solutions are user-centric accessible and aligned with client expectations supporting both client satisfaction and business growth.

Important information

• You are currently pursuing a degree in Human-Computer Interaction Psychology Cognitive Science Computer Science Interaction Design Anthropology or a related field
• Work Location: Toronto.At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.
• Duration of Work Term:8 months (January 2026 August 2026)

How youll succeed

• User Research and Testing: Youll perform generative and evaluative user research using a variety ofmethods incollaboration with other user researchers (e.g. one-on-one interviews surveys usability testing card sorting etc.). You will help in the planning execution analysis and presentation of studies.
• Analysis and Interpretation: Youll help analyze survey results and code test videos to assist the lead in making recommendations to project teams.
• Empathy Building: Youll interpret research findings and explain them in a way thats easy to understand to help build empathy. Youll create highlight videos for presentations and help present research results.
• Administration and Teamwork: Youll help maintain project status dashboards and maintain a repository of research to help build a body of knowledge that contributes to a user-centered design process.

Who you are

• Problem Solving: You enjoy being presented with problems or issues and working with a team to find innovative solutions
• Design Tools and Disciplines: You can demonstrate experience in or knowledge of Figma Adobe CC user-centered design principles UX research methods native mobile and responsive design inclusive design and WCAG accessibility standards
• Communication: You have excellent verbal and written communication skills to effectively articulate ideas and opinions that involve research interpretation and assessment
• Organization: Your time management skills are strong and you are able to prioritize competing priorities to ensure successful outcomes
• Process Improvement: You enjoy the process of reviewing current processes and identifying improvements that will optimize or improve standards
• Creativity: You are curious and enjoy working in a team to visualize and design a possible new product or service and to assess the market business and technical merits of that concept
• Values matter to you. You bring your real self to work and you live our values trust teamwork and accountability

What CIBC Offers

At CIBC our people are our greatest asset. Youll become part of a diverse community that acknowledges everyones unique talents and empowers teams to do whats right for the client and to do it well. As part of our team you will:

• Thrive: Benefit from an open and approachable culture that provides the flexibility and support you need to integrate your life at work and at home
• Connect: Work in a place where the right technology and infrastructure fosters innovation collaboration and creativity
• Develop: Grow your skills and career through our best-in-class onboarding experience ongoing learning opportunities individual development planning and comprehensive product training

What You Need to Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation during the application or interview process please contact
• You need to be legally eligible to work in Canada at the location(s) specified above and where applicable must have a valid work or study permit

What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful personalized ways including a competitive compensation a banking benefit* wellbeing support and additional offers such as employee and family assistance programs and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation coding French proficiency MS Office). Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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