South Buncombe Part- Time Library Assistant

This position is hiring for a part-time(19 hours/week) Library Assistant at the Skyland/South Buncombe Library. Library Assistants are the backbone of library operations expected to provide exemplary customer service perform a number of clerical functions such as answering phones and engage in some library-specific tasks such as book repair reference research and book recommendations.

We are a busy dynamic branch located in South Asheville immediately next door to T.C. Roberson High School. We consistently see the 2nd or 3rd highest circulation numbers of any Buncombe County Library and we serve a huge range of community demographics. Our staff includes 6 team members -- a Branch Manager a Youth Services Librarian and four Library Assistants including this vacancy. We are a close-knit group who take pride in forming strong team connections as well as connections with the neighborhoods we serve. Due to the number of children and teenagers who come through our doors we are not a hush library and applicants should expect an environment where afternoons and weekends are often fast-paced and frequently a little chaotic and noisy!

The Skyland/South Buncombe Library is currently open:
Tuesday 10AM to 8PM
Wednesday - Friday 10AM to 6PM

Saturday 10AM to 5PM

The anticipatedwork schedule for this position:

Tuesday 2:30PM to 7PM

Wednesday 12PM to 4PM

Friday 9AM to 4PM

Saturday 11AM to 3PM

Some flexibility may be possible but is not guaranteed and staff members should know that schedules could change in the future as library branch hours across the system continue to evolve.

Purpose of the position:

The purpose of this position is to perform a variety of functions for the Buncombe County Library System including staffing customer service desks office support clerical work and activities involved in providing public and technical services across multiple library locations.

Minimum Education Training and/or Experience (required at time of hire): High school diploma or GED and one (1) year library experience or two (2) years in an office setting requiring forward facing customer service duties; or equivalent combination of education and experience.

Essential Functions of the position:

• Perform a variety of clerical tasks to include but not limited to: Answering phones responding to routine information requests assisting patrons in completion of forms assisting with maintenance of records and other related documents typing various forms and memos and filing; Perform cash register transactions for library fines and fees and reconcile cash register receipts with end-of-day proceeds.
• Assist in providing patrons with instruction in the use of various library tools and reference resources identifying appropriate sources and locating reference needs; Take requests for reserve and inter-library loan books.
• Check materials in and out maintain files of materials in circulation and notify patrons when materials are available for pickup.
• Assist with preparation of written and visual promotional materials for flyers press releases and social media posts.
• May assist with library programming.
• Create visual library displays that promote literacy and programs.
• Repair torn pages and reinforce spines in damaged books; apply plastic jackets to books; replace damaged cases for audio and video materials; repair and maintain both circulating and reference materials and recommend items for replacement.
• Maintain the availability of library materials by shelving books and other materials reading the shelves and organizing materials into their proper sequence.
• Perform other related duties as assigned.

Knowledge Skills Abilities:

• Ability to deal tactfully and courteously with the general public.
• Knowledge of books magazines and related materials available to the public.
• Knowledge of library routine and procedures.
• Knowledge of the operation of the librarys online catalog and various types of informational materials in the main or branch library.
• Skill in data entry into a computer and operating general office equipment.
• Ability to follow established procedures and to perform work requiring some detail.
• Ability to maintain effective working relationships with the general public.

In order to uphold internal pay parity and equity salaries are non-negotiable for new and current Buncombe County employees. All new employees are paid according to their years of relevant education and experience above minimum requirements for the position and employees have the opportunity to obtain pay increases via cost of living increases and promotions.

Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture one that fully engages all of our employees honoring and building on each employees unique experiences opinions and perspective.

It is the policy of Buncombe County to provide equal employment opportunities (EEO) to all persons regardless of race natural hair or hairstyles ethnicity creed color sex sexual orientation gender identity or expression national origin or ancestry marital or familial status pregnancy veteran status religious belief or non-belief age or disability or any other legally protected class under federal or NC State law. EEO practices and employment decisions regarding recruitment hiring assignment promotion and compensation shall not be based on any of these protected addition the County expressly prohibits any form of workplace harassment or discrimination.