Project Engineer
Project Engineer
Posted on :
05-10-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
05-10-2025
Job Description
Job Title: Project Engineer FLSA Status: Exempt
Department: Technical Services Reports To: Director PMO
JOB SUMMARY
The Project Services Engineer position will model the Netrio mission vision and values each
day functioning as a guide for daily accountabilities and responsibilities. This role will
concentrate on leading the implementation of new hardware and solutions and the research
and development of project proposals. This role includes creating and vetting project sales
proposals creating implementation plans and coordinating schedules with the client and Project
Manager completing new solution implementations and providing escalation support to other
Project Technicians and Project Engineers.
KEY RESPONSIBILITIES
Demonstrate Netrios core values and culture through daily work and expectations.
Maintain concise communication within the Netrio team.
Contribute to the overall success of the team and the organization.
Work closely with teammates to develop an exceptional Technical Operations
department.
Provide recommendations and decisions on project urgency influencing priorities for
project delivery.
Provide feedback on day-to-day interactions with individual technicians teams and
customers.
Foster a collaborative approach with the Client Services Team to support the overall
progress of Operations.
KEY COMPETENCIES
Technical Expertise
Strong knowledge of engineering installation and support for technical projects
involving firewalls switches wireless solutions and servers.
Problem-Solving
Excellent troubleshooting skills and the ability to resolve complex technical issues
quickly and efficiently.
Project Management
Ability to manage project workflows timelines and deliverables ensuring projects are
completed on time within scope and budget.
Collaboration
Works effectively with cross-functional teams including Sales Support and Project
Management to ensure successful project execution.
Communication
Clear and concise in both written and verbal communication especially in conveying
technical information to non-technical clients.
Continuous Improvement
Focus on automating processes and improving efficiencies using scripting and other
tools along with a commitment to learning new technologies and methods.
Client-Centric Mindset
Demonstrates a commitment to client satisfaction by providing timely support clear
expectations and high-quality technical solutions.
QUALIFICATIONS
Required:
5 years of technical support helpdesk or field experience preferred
Microsoft Certified (MCSE certification) or equivalent technical experience and expertise
Proven ability in technical troubleshooting and resolving complex issues
Ability to recognize when technical issues require escalation or additional support
Strong experience in the implementation and support of technical projects involving
hardware such as firewalls switches wireless solutions and servers
Strong communication skills with the ability to clearly present technical information to
clients and internal teams
Experience following written procedures and thoroughly documenting work
Ability to work collaboratively within a team and contribute to project success
Ability to pay attention to detail while considering the bigger picture
Willingness to take ownership of job responsibilities and work independently as needed
Ability to lift up to 25 lbs and perform physical installation of equipment at customer sites
Valid Drivers License reliable automobile and valid insurance
Preferred:
Experience in the cybersecurity or managed services industry
Experience with tools like Ingram Line of Business SolarWinds ConnectWise ServiceNow and
SharePoint
Familiarity with scripting and automation of project processes to improve efficiencies
Experience in working with vendors coordinating deliveries and managing project
proposals
WORK ENVIRONMENT BENEFITS
Netrio offers a hybrid work environment prioritizing work-life balance continuous learning and
a supportive team culture. We invest in our people by providing comprehensive benefits
including:
Competitive salary
Comprehensive benefits package
Wellness programs and professional development opportunities.
The above statements reflect the general details necessary to describe the principle functions
of the occupation described and shall not be construed as a detailed description of all the
work requirements that may be inherent in the occupation
Department: Technical Services Reports To: Director PMO
JOB SUMMARY
The Project Services Engineer position will model the Netrio mission vision and values each
day functioning as a guide for daily accountabilities and responsibilities. This role will
concentrate on leading the implementation of new hardware and solutions and the research
and development of project proposals. This role includes creating and vetting project sales
proposals creating implementation plans and coordinating schedules with the client and Project
Manager completing new solution implementations and providing escalation support to other
Project Technicians and Project Engineers.
KEY RESPONSIBILITIES
Demonstrate Netrios core values and culture through daily work and expectations.
Maintain concise communication within the Netrio team.
Contribute to the overall success of the team and the organization.
Work closely with teammates to develop an exceptional Technical Operations
department.
Provide recommendations and decisions on project urgency influencing priorities for
project delivery.
Provide feedback on day-to-day interactions with individual technicians teams and
customers.
Foster a collaborative approach with the Client Services Team to support the overall
progress of Operations.
KEY COMPETENCIES
Technical Expertise
Strong knowledge of engineering installation and support for technical projects
involving firewalls switches wireless solutions and servers.
Problem-Solving
Excellent troubleshooting skills and the ability to resolve complex technical issues
quickly and efficiently.
Project Management
Ability to manage project workflows timelines and deliverables ensuring projects are
completed on time within scope and budget.
Collaboration
Works effectively with cross-functional teams including Sales Support and Project
Management to ensure successful project execution.
Communication
Clear and concise in both written and verbal communication especially in conveying
technical information to non-technical clients.
Continuous Improvement
Focus on automating processes and improving efficiencies using scripting and other
tools along with a commitment to learning new technologies and methods.
Client-Centric Mindset
Demonstrates a commitment to client satisfaction by providing timely support clear
expectations and high-quality technical solutions.
QUALIFICATIONS
Required:
5 years of technical support helpdesk or field experience preferred
Microsoft Certified (MCSE certification) or equivalent technical experience and expertise
Proven ability in technical troubleshooting and resolving complex issues
Ability to recognize when technical issues require escalation or additional support
Strong experience in the implementation and support of technical projects involving
hardware such as firewalls switches wireless solutions and servers
Strong communication skills with the ability to clearly present technical information to
clients and internal teams
Experience following written procedures and thoroughly documenting work
Ability to work collaboratively within a team and contribute to project success
Ability to pay attention to detail while considering the bigger picture
Willingness to take ownership of job responsibilities and work independently as needed
Ability to lift up to 25 lbs and perform physical installation of equipment at customer sites
Valid Drivers License reliable automobile and valid insurance
Preferred:
Experience in the cybersecurity or managed services industry
Experience with tools like Ingram Line of Business SolarWinds ConnectWise ServiceNow and
SharePoint
Familiarity with scripting and automation of project processes to improve efficiencies
Experience in working with vendors coordinating deliveries and managing project
proposals
WORK ENVIRONMENT BENEFITS
Netrio offers a hybrid work environment prioritizing work-life balance continuous learning and
a supportive team culture. We invest in our people by providing comprehensive benefits
including:
Competitive salary
Comprehensive benefits package
Wellness programs and professional development opportunities.
The above statements reflect the general details necessary to describe the principle functions
of the occupation described and shall not be construed as a detailed description of all the
work requirements that may be inherent in the occupation
Employment Type
Contract
Key Skills
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