Automotive Service Business Development Rep
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities
- Answer customer calls and establish follows-up with service appointments.
- Respond quickly to internet phone and live chat inquiries using email scripts and templates.
- Provide customers with basic service information and direct them to the appropriate dealership resources if needed.
- Prospecting existing customer base for service opportunities
- Follow up with customers that declined previously advised service
- Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management.
- Utilize CRM tracking system daily.
Qualifications
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid drivers license
- Spanish language proficiency written and spoken
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Responsibilities Answer customer calls and establish follows-up with service appointments. Respond quickly to internet, phone and live chat inquiries using e...
