Completions Case Manager – Buy to Let Mortgages
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The overall responsibility of the role is to take ownership of allocated cases once offered through to completion.
Key Accountabilities
- Monitor and manage upcoming expiration of documents and offers
- Maintaining a pipeline of cases overseeing cases from offer through to completion
- Update all relevant systems to maintain management information
- Work closely with the underwriting team to effectively manage the post offer caseload
- Process incoming completion documentation either via post email etc
- Provide daily/weekly/monthly completion forecasts to line manager
- Provide concise and accurate updates to brokers and solicitors.
- Proactively chase brokers for outstanding requirements.
- Build good relationships with 3rd party suppliers that are integral to the growth for WOSL including brokers and solicitors.
- All work is to be carried out in accordance with Enra Specialist Finance policies and procedures.
Skills & Competencies
- Ability to work as part of a team.
- Pass internal competency tests post induction.
- Excellent Organisation skills
- High attention to detail.
- Good written and verbal communication skills.
Knowledge & Qualifications
- An understanding of FCA regulation.
- Experienced in the completions process for BTL Mortgages.
- CeMAP (desirable not essential).
Personal Attributes
- Flexible
- Articulate
- Well organised
- Robust and comfortable working to deadline and under pressure
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
About Company
At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers Results Energy Deve ... View more
