A Customer Service Representatives duty is to support customers. This main responsibility covers lots of duties such as:
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that theyre still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest most effective ways to answer a clients or customers questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions
A Customer Service Representatives duty is to support customers. This main responsibility covers lots of duties such as: Ensuring that customers are satisfied with products or services Following up with clients or customers to check that theyre still satisfied with any purchases Letting customers...
A Customer Service Representatives duty is to support customers. This main responsibility covers lots of duties such as:
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that theyre still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest most effective ways to answer a clients or customers questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions
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