Application Administrator
Application Administrator
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Job Description
Where Greatness Grows
The greatest achievements in history are borne from the greatness within people where human potential meets vision and passion fuels evolution. Unlocking this potential is the most important thing we do at Bird.
As a leader in Canadian construction for over 100 years the impact of our team is etched deeply within the core of our legacy. Beyond Bird this impact is felt in the fundamental aspects of our everyday lives. From the critical infrastructure we depend on to the energy and resources that keep us moving - we are powering our communities and shaping Canadas skylines coast-to-coast. Entrenched in the foundation of a culture built more than a century ago is an enduring quest to reimagine what is possible. Our impact is greater than ever and we are looking for those who seek to redefine their story.
We are a dynamic team of over 5000 with a range of professions backgrounds and areas of expertise. This breadth of diversity in people and opportunities is one of greatest aspects of building your career with Bird. Every trajectory looks different. At Bird you hold the pen and you write your story. As you unlock your potential you are surrounded by a team that supports you every step of the way.
Be a part of our team where we pride ourselves on the quality of our work and the way we treat each other and our partners. You will build a career and long-lasting relationships based on respect collaboration and a solution-focused mindset. Bird is a place where you will unlock your potential and achieve your goals.
Working remotely and reporting to the Application Administrator Lead the Application Administrator is accountable for supporting various business applications and information systems through the installation configuration upgrade optimization troubleshooting and maintenance of new and existing applications/systems. Proven technical and problem-solving skills along with strong communication and customer service skills are critical to successful performance in this role.This hybrid position is based in either Winnipeg Calgary Edmonton Richmond Mississauga and/or dependent on the candidates place of residence.
What You Will Be Working On
Administer database and application accounts and user security.
Provide tier 2 support for primary applications and processes including but not limited to Vista ERP Viewpoint Construction Financial Controls Microsoft Dynamics (CRM) MS 365 Application suite Procore E-compliance InEight Prophix
Identify the root cause of issues and resolve them quickly through analysis and troubleshooting vendor consultation and utilizing other technical resources.
Work with vendors to install configure maintain and support applications.
Perform Prophix administrative activities assist with customizations and issue resolution.
Assist the Lead Application Administrator to maintain development test and production environments.
Provide general support to Business Analysts Programmer Analysts and other team members as required.
Test validate and implement performance and resource optimization improvements.
Maintain strict confidentiality of sensitive information.
Participate with after-hours support as required (minimal).
Create and maintain documentation for technical support and user reference.
Create and follow existing standards and processes in fulfilling all duties and responsibilities.
What We Are Looking For
Post-secondary education in Computer Science Engineering or related field
Minimum of 3 years of experience in Systems Analysis or Application Administration roles
Minimum of 3 years of experience in a Technical Analyst role
Experience with Prophix considered an asset
Working knowledge and experience with Viewpoint Procore Workday PowerShell T-SQL and SQL server tools would be considered an asset
Experience with application installation configuration maintenance and support of client server and web applications
Flexible and able to manage multiple priorities simultaneously; meet the time demands of unpredictable events; capable of handling pressure and challenges in a dynamic business environment
Effective and efficient problem solving and decision-making skills; thoughtful proactive and creative
Demonstrates a sense of urgency and strong commitment to achieving goals; ability to work in a challenging fast-paced environment and able to manage priority issues
The ability to forge grow and maintain positive relationships with multiple groups across the organization
Strong written and oral communication skills
Strong analytical critical thinking problem-solving skills and a high degree of accuracy and attention to detail
We Put Safety First
A healthy and safe work environment is non-negotiable. We build a culture of operational and psychological safety through engagement learning and leadership.
We Lead With Honesty
We speak and act with integrity clarity and care so people can trust our word and our work. Being honest means we can deliver the best outcomes and consistent results.
We Are Stronger Together
Success is a team effort. Our inclusive workplace enables our combined expertise humility and creativity to unlock our greater potential.
We Are Driven To Do Great Work
We built our name on quality. We have a passion for excellence in our work and relationships that honours our businesses and our industry.
We Create Opportunity
Rooted in a solid foundation we adapt and grow to face the future. We are committed to elevating each other to chart the best path forward in an evolving world.
Bird is committed to diversity equity and inclusion (DE&I). This is a core part of our culture and guides our actions and strategic priorities. We strive to create an inclusive environment where every employee can thrive and share their unique perspectives and talents. Our ongoing commitments focus on addressing inequities and promoting a better understanding of diversity to build an inclusive and fair culture. We recognize that diverse teams are more knowledgeable perform better and achieve greater success. As such we are dedicated to building a workforce that reflects the diversity of the communities we serve and creating opportunities for all employees to grow and succeed.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
