Academic Records Associate

Pittsburgh, PA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Carlow University is currently accepting applications for our Academic Records Associate Academic Records Associate works in the Registrars Office and reports directly to the University Registrar. The associates primary focus is servicing students with registrar-related requests such as registration transcript processing enrollment verifications graduation among other duties.

ESSENTIAL FUNCTIONS:

Processes transcript and degree verification requests student information changes and other academic record updates and requests.

Assists University community with registration and records processes including Self Service registration assistance answering questions related to courses and enrollment add/drop of student schedules in Colleague (SIS) and helping students faculty and staff understand university policies and course information found in the course catalogs.

Oversees the classroom reservation process.

Supervises work study students and is responsible for their hiring training and day-to-day management

Assists with University-sponsored events where Registrars Office staff are needed.

Works in team setting with other Registrars Office staff on graduation processing diploma orders Commencement work and communication.

Serves as NAIA representative and coordinates with the athletic department on student athlete eligibility.

Serves as the point of contact for Marketing requests.

Manages the registration process for the Teacher Education Institute.

Greets screens and directs students faculty and staff to appropriate individuals and departments.

Maintains the integrity accuracy and utility of academic records using Colleague; specifically performs duties of registration new student creation and correcting changing or modifying information contained in various databases in accordance with University policies and/or accrediting agencies.

Ensures confidentiality of student records according to FERPA guidelines.

Provides effective customer service by having a thorough understanding of applicable academic regulations laws policies and procedures related to the Registrars Office functions.

Remains competent and current through self-directed reading developing working contacts with colleagues and attending training and/or courses as required by the Registrar.

Manages a high volume of incoming phone calls conveying accurate information and routing inquiries.

Capable of working under pressure and in potentially stressful situation is needed.

Works directly with Registrars Office staff to troubleshoot and/or create enhancements within existing processes and procedures.

Performs miscellaneous job-related duties as assigned.

Demonstrates and reflects an understanding of and commitment to the mission and core values of the University and the Sisters of Mercy

MINIMUM EDUCATION:

Bachelors Degree

MINIMUM EXPERIENCE:

2-3 years in an office setting higher education setting preferred

Carlow University is Devoted to....

A culture of integrity dignity and respect for all
A strong commitment to social justice
Ethical forward-thinking leadership
Comprehensive medical dental vision life & disability benefits package
Tuition benefits for undergraduate and graduate programs
Health Savings Account and Flexible Spending Account options
Wellness and Employee Assistance Program
Complimentary use of Carlows fitness center and amenities

Carlow University is a comprehensive Catholic University situated in a culturally rich and diverse urban setting of Pittsburgh Pennsylvania. Founded in 1929 by the Sisters of Mercy an international community of Roman Catholic women with a mission to serve the poor the sick and the uneducated. Carlow is an institution grounded in the liberal arts while also offering strong professional programs committed to engaging its community in a process of life-long learning scholarship research and service. Degrees are offered at the baccalaureate masters and doctoral levels. Carlow University aims to provide transformational educational opportunities rooted in social justice for a community of learners and to empower them to excel in their chosen work as compassionate responsible leaders in the creation of a just and merciful world.

Carlow University employees commit themselves to the highest standards of ethical conduct. They commit to act with integrity treat others with respect and dignity carefully steward the Universitys resources avoid conflicts of interest or commitment maintain confidentiality and to comply with legal and professional obligations.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job related tasks other than those specifically presented in this description. Duties responsibilities and activities may change at any time with or without notice.

Required Experience:

Carlow University is currently accepting applications for our Academic Records Associate Academic Records Associate works in the Registrars Office and reports directly to the University Registrar. The associates primary focus is servicing students with registrar-related requests such as registratio...