Commercial Excellence Manager

Bogotá - Colombia

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

As a member of our team you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planets most urgent problems. Making the world a better place. Every day.

As our Commercial Excellence Manager LATAM youll drive the Customer Intelligence area within the Cluster including CRM lead management customer segmentation and commercial data analysis.
Support sales managers with commercial and pricing data analysis and insights.
The Commercial Excellence Manager is an active member of The Andina and Central Americas sales company Management Team.
Represents marketing function within the Sales Company.

Who You are

Dynamical and flexible to work on a matrixial format for all LATAM bringing routines processes and structure for lead management and CRM systems

What you know

Advanced general business knowledge:
o Marketing and sales connected to the customer journey.
o Funnel management.
o Customer experience management.
o Account and contacts management.
o Customer segmentation
More than 4 experience as manager
Business management or marketing formation
BSB experience
Proven experience in CRM
Spanish & English fluent Portuguese is a plus
LATAM management experience is a plus

Key tasks

Local owner of our awareness-to-lead-to-order process.
Local point of contact for CRM-related topics and local ambassador of our data quality efforts.
Ensure that all customer data is activated in the most relevant ways to craft commercial strategies with the goal of increasing business generation.
Championing and supporting our ways to market and segmentation efforts.
Driving our customer experience efforts and ensuring that this is anchored into local strategies in LATAM.

Required Experience:

Manager