Data Technician

• East Suffolk Council
• Address: East Suffolk House Melton Woodbridge Suffolk IP12 1RT and Riverside Lowestoft Suffolk NR33 0EQ
• Salary: 25583 - 25989 per annum
• Hours: 37 hours per week
• Contract: Fixed term for 2 years

East Suffolk Council is an exciting place to work and a great place to make a real difference to peoples lives delivering vital services to a quarter of a million people across East Suffolk. We currently have an exciting new opportunity to join the East Suffolk Councils Planning Support Services Team as a Data Technician.

Are you enthusiastic about delivering excellent customer service and supporting key planning functions

Were looking for an initiative-taking and meticulous person to provide administrative support to the Planning Support and Property Information Team to input and reconcile data onto the councils Data Management system. Collaborating closely with the team and other relevant officers to ensure the accurate recording of historic and current data management of deep storage documents redaction and disposal of documents under the councils document retention policies and meeting GDPR requirements.

As part of this role you will assist in preparing files for processing in line with the Planning and Building Control data management strategy ensuring accuracy and consistency throughout. Youll be responsible for conducting quality checks on scanned images confidently identifying any issues and taking remedial action to maintain the integrity of the councils documentation. The role also involves scanning documents using the councils Corporate Document Management system contributing to the efficient digitisation of records. Additionally you will manage the downloading and importing of electronic files into the Document Management system supporting the smooth and secure handling of digital data.

In this role youll support the Planning Support and Property Information Team by helping to ensure that the councils Data Monitoring Systems align with other financial and data systems raising any anomalies where necessary. Youll maintain accurate records using Microsoft Office programs covering the processing quality checking and destruction of Planning and Building Control files including managing files for back-scanning either in-house or via third-party providers.

Youll also be involved in relocating filing systems to newly identified areas and arranging them in chronological order as required. A key part of the role includes contributing to the delivery of tasks and improvements outlined in the Planning Services Service Plan while helping to maintain the councils ISO:9001:2015 Quality Management System accreditation. Youll be expected to perform any other duties that arise from the responsibilities listed and to consistently demonstrate the organisations workplace values helping to promote a positive and supportive working environment.

To succeed in this role the ideal candidate will bring relevant administrative experience from either a public or private sector background along with at least two years of keyboard and data entry experience. Familiarity with IT projects and a solid working knowledge of Microsoft Office programs is essential. A good understanding of Planning and Building Control legislation and associated information systemssuch as CAPS IDOX and DMSis highly desirable. Experience in handling legal documents and maintaining accurate records will also be key to success in this role.

A minimum of four GCSEs including English Language and Maths (or equivalent) is required.

If you think you have what it takes to be successful in this role even if you dont meet all the essential requirements please apply. If you are looking for a role that combines administrative duties with the potential for growth and increased responsibility we would love to hear from you.

Why work for us

East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Counciltake a look at our video and hear why our employees think it is such a great place to work.

Here are some of the main benefits:

• Great opportunities for training and development

• Generous leave entitlement (equivalent to 24 days a year increasing to 30 days after 5 years service plus bank holidays)

• Local government pension scheme

• Free car parking (for when you are working in the office)

• Discounts on mobile phones computers holiday and travel fashion and clothing health and beauty and many other products and services.

Please see our benefits brochure for further information (pdf).

Most of our teams are working in an agile way with a mixture of home and office working depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate please contact the recruiting manager listed at the bottom of this advert.

For more information

For an informal discussion regarding this post please contact Emma Cankovic byemailing or Tina Crisp by emailing

Closing date: 11.30pm1 November 2025.

Interview date: Week commencing 24 November 2025.

How to apply

Step 1 -Read the advert and theJob Description and Person Specification (Word)

Step 2 -Complete theSupporting Statement template (Word). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted).

Step 3 -Complete the online application and upload your statement. Please note CVs are not accepted.

For more information check out the How to Apply section of our Career Site.