Operational Functional Analyst 5

This is a professional master role that comprehensively identifies documents and demonstrates the optimal technical and use experience. This is accomplished through required activities/deliverables and driven processes to ensure they are aligned with business requirements and solution scope. This role focuses on operations throughout the lifespan of various solutions and ensures functionality efficiency and support. This position provides leadership and strategy on discipline trends. The Operational Functional Analyst 5 is a domain expert serving as a mentor/trainer to others on a Project Team within a portfolio. This is an individual contributor role.

This individual works with divine guidance to provide or support technology that furthers the mission of the Church and reflects the eternal impact of the gospel.

We value early mid and late-career candidates and encourage all applicants with the posted skills and abilities to apply.

• Create and execute the product vision and road map
• Lead efforts to elicit represent and communicate requirements through requirement-driven processes written requirements deliverables diagrams flow charts presentations etc.
• Lead functional testing and validation to ensure that the user experience of the product meets the original intent and is of the highest possible quality
• Communicate clearly with clients end users developers and others throughout the design process
• Instruct others about design principles patterns and processes
• May act as a liaison with other divisions and departments
• Evaluate progress and results and recommend major changes in procedures
• Promote requirement-driven processes and best practices
• Initiate the launch of various solutions after the design and development phase
• Assignments are complex in nature requiring originality and ingenuity
• Inspire a culture of user-centered design and knowledge sharing
• Work with minimal supervision conferring with senior leaders as appropriate

• Bachelors degree in related field or equivalent professional experience

• 10 years professional experience

• Comprehensive knowledge application and expertise in all the following competencies:

  • Business Architecture

  • Business Analysis

  • Enterprise Analysis

  • Requirements Elicitation/Analysis

  • Solution Assessment/Validation

  • Requirements Management

• Global supply chain management and/or operations process and controls experience including but not limited to: sourcing manufacturing inventory management warehousing/logistics omnichannel retail digital payments and finance/accounting

• Experience with ERP (e.g. Dynamics 365 SAP Oracle) retail point-of-sale e-commerce and/or digital payment systems

• Exceptional ability to create and share a vision build and maintain relationships advise and counsel with all levels of the organization

• Demonstrated ability to objectively identify problems and accurately pinpoint their root cause

• Proven ability to research and understand a customers needs problems and potential design constraints

• Exceptional written presentation and verbal communication skills

• Familiarity with software SaaS products and with requirements and plans

• Demonstrated expertise in requirement elicitation and requirement-driven processes and best practices

• Advanced experience and understanding of technical and operational application functionality

• Broad business acumen with transferable skill sets across industries/portfolios

• Outstanding technological/architectural to functional skill sets

• General knowledge of processes and methods (i.e. Agile Scrum)

• This job operates in a professional environment

• To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for long periods of time and using computer monitors/equipment

Preferred:

• Masters degree in related field or equivalent professional experience