Membership Sales Director
Membership Sales Director
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Job Description
Membership Director at Chantilly National Golf & Country Club Centreville VA Invited
Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business Since its inception in 1957 Invited has operated with the central purpose ofbuilding relationships and enriching the livesof our members guests and more than 17000 employees. We are the largest owner and operator ofprivate clubs nationwide with130 country clubs city clubs and athletic clubs. Our Clubs offer first-class amenities including championship golf courses modern workspaces handcrafted cuisine resort-style pools state-of-the-art racquet facilities fitness centers and much more. Come be a part of this incredible and inclusive team atInvited!
Job Summary:
The Membership Director is responsible for driving membership growth at the club by recruiting new members upgrading existing memberships and enhancing the overall member experience. This role supports the execution of strategic sales initiatives to achieve and exceed the clubs annual membership revenue goals including dues added initiation fees and net member growth. The Membership Director cultivates relationships with prospective members facilitates the onboarding of new members and connects members to the club community through effective engagement and communication.
Day-to-Day:
- Increase membership through targeted recruitment efforts and referrals with a focus on achieving or exceeding annual membership sales targets.
- Facilitate membership upgrades by engaging current members and promoting higher-tier membership options that align with their interests and needs.
- Maintain a robust prospect inventory to support the clubs sales plan ensuring accurate tracking and management of prospects in the CRM system.
- Generate new member prospects and connect new members with the broader club community.
- Partner with the RVP Membership and Marketing team to develop and implement quarterly and annual plans aimed at generating qualified leads through targeted strategies and effective pricing.
- Collaborate with the General Manager during weekly sales meetings to review progress discuss strategies and ensure alignment with the clubs overall membership goals.
- Assist the membership department manage expenses and monitor contra revenue to optimize financial performance and achieve net dues growth.
- Actively represent the club at community events and organizations to raise awareness attract potential members and strengthen community relations.
- Execute a structured follow-up process for new members utilizing a 30/60/90-day campaign to encourage member referrals and engagement.
- Participate in the planning and execution of club events and activities that enhance member engagement and promote membership growth
About You:
Required
- High school diploma or equivalent.
- A minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals.
Preferred
- Bachelors degree in business Marketing Public Relations Communications Hospitality Management or a related field.
- A minimum of 3 years of sales experience in hospitality service industry or an equivalent combination of education and experience.
- Strong selling and negotiation skills; sales training is a plus.
- Familiarity with golf or the private club industry.
- Proficient in Microsoft Office Suite (Word Excel) and CRM software.
- Excellent time management organization and prioritization skills with the ability to work independently and manage multiple tasks effectively.
- Exceptional customer service orientation with a focus on delivering a high-level of satisfaction.
- Strong mentorship and interpersonal skills capable of fostering a collaborative team environment
What We Offer:
We believe in taking care of our team and our Total Rewards package reflects that commitment. Your actual base pay will be determined by your skills experience education location andif youre in a non-exempt rolehours worked.
While not all roles at Invited are full-time those full-time team members have access to a comprehensive benefits package that includes:
Want to learn more Visit full details.
- Medical dental and vision coverage
- Life insurance
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Generous paid time off and leave programs (time off as required by applicable law is also provided for part time team members)
Have more questions Check out ourInvited Jobswebsite for more details aboutClubLife the Employee Experience Company Benefits and Our Culture. Be a part of our Social Networks:LinkedInInstagramTwitterFacebook
Invited is an Equal Employment Opportunity Employer
The job posting outlines the general requirements for this position and is not a comprehensive list of duties responsibilities or not mentioned here may be assigned as needed to ensure the smooth operation of the Club.
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Required Experience:
Director
Employment Type
Full-Time
