Personal Lines CSR
Share
Job Location:
Raleigh, WV - USA
Monthly Salary:
$ 55000 - 65000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
Personal Lines Customer Service Representative
Job Summary
Seeking a dedicated and professional Personal Lines Customer Service Representative to join a small but dynamic team. This role offers the opportunity to work with a diverse book of business including high-net-worth clients in a supportive and flexible work environment.
Compensation Package
- Salary Range: $55000 - $65000 (depending on experience)
- Competitive benefits package paid time off professional development opportunities etc.
Responsibilities
As a Personal Lines CSR you will be responsible for providing end-to-end servicing for clients ensuring their needs are met with professionalism and efficiency. Key responsibilities include:
- Managing client communications including phone calls and emails with a professional and courteous demeanor.
- Handling policy renewals endorsements billing inquiries and other servicing tasks.
- Quoting new and renewal business as needed.
- Supporting high-net-worth clients and expanding the companys presence in this market segment.
- Utilizing QQ Catalyst software to manage client accounts and documentation.
Qualifications/Requirements
To excel in this role candidates should meet the following qualifications:
- Licensing: Active Property & Casualty (P&C) license is required.
- Experience: Minimum of 1 year of experience in a similar role within the insurance industry.
- Technical Skills: Proficiency in QQ Catalyst or similar agency management software is preferred.
- Soft Skills:
- Strong professional communication skills.
- Solid product knowledge and ability to explain coverage options to clients.
- Excellent phone presence and customer service orientation.
- Ability to work collaboratively in a small team environment.
- Flexibility and adaptability to meet client and agency needs
Disclaimer: Please note that this job description may not cover all duties responsibilities or aspects of the role and it is subject to modification at the employers discretion.
| #LI-RM8 |
Key Skills
- Customer Service
- Data Networking
- Horticulture
- Fashion Designing
- Guest Services
- ACCA
About Company
The Jonus Group #1 Career Coaching Employment Agency - Best Mock Interviews, Linkedin Profile Optimization, Social Media Job Seekers, Outplacement Services, Career Goal Coach.
