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WHO WE ARE:
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at.
WHO YOU ARE:
You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:
In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page
Sound interestingRead on for more details!
THE ROLE:
The Senior Business Intelligence Manager leads data strategy and analytics initiatives to deliver actionable insights that guide financial and operational decision-making. This role owns the divisions BI strategy leveraging Power BI Salesforce and EMR systems to design predictive models create advanced dashboards and forecast key metrics. By collaborating with executive stakeholders the manager translates complex data into strategic recommendations that drive growth optimize performance and strengthen organizational decision-making.
Primary Responsibilities
Own and execute the BI strategy aligning analytics initiatives with organizational goals and growth priorities.
Design develop and optimize advanced dashboards and reports that provide real-time insights into KPIs and financial/operational metrics.
Proactively identify risks and opportunities through predictive modeling scenario analysis and forecasting to influence leadership decisions.
Oversee data extraction cleaning modeling and governance across Power BI Salesforce EMR systems and cloud platforms to ensure accuracy and scalability.
Validate and audit reporting systems to ensure accuracy consistency and integrity of data.
Partner with executive stakeholders as a trusted advisor delivering actionable insights and data-driven recommendations.
Identify opportunities for process improvements and automation enhancing scalability and efficiency in reporting and visualization.
This is a hybrid position coming into the El Segundo office 2x per week.
WHAT YOU BRING TO THE TABLE:
Skills
Expertise in BI tools and platforms (Power BI required; Tableau preferred) and strong SQL query development skills
Advanced knowledge of data warehousing modeling integration and governance practices
Experience with predictive analytics forecasting and machine learning concepts
Proficiency in modern data platforms (Snowflake Azure AWS) and Salesforce reporting
Strong communication and storytelling skills to clearly convey complex data insights to executive stakeholders
Effective project management and ability to manage competing priorities in fast-paced environments
Detail orientation with a commitment to data accuracy consistency and integrity
Ability to evaluate and manage vendor relationships for BI technology adoption
Qualifications
10 years of experience in business intelligence analytics or data strategy including leadership experience
Proven success delivering enterprise-scale BI solutions and building high-performing teams
Experience in healthcare technology or similarly complex regulated industries preferred
Flexibility to work in a hybrid schedule with regular in-office presence in El Segundo
WHAT WE BRING TO THE TABLE:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
Required Experience:
Senior IC
Full Time