DescriptionYou enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality product solutions that resonate with clients.
As a Product Manager within theOne-Customer Experience Platform (1-CXP)product team you are an integral part of the team that innovates new product offerings and leads the end-to-end product life this role you will be a key contact representing the1-CXP data product team across Consumer and Community Banking colleagues. As a core product leader you are responsible for helping to developproduct platform capabilities that provide customer value. Utilizing your understanding of how to get a product delivered you guide the successful launch ofplatform capabilities gather stakeholder feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer this role you will collaborate across the 1-CXP Product quad (Product Technology Design and Data) to define Objectives and Key Results and deliver a roadmap that achieves those outcomes.
Job responsibilities
- Develop a product strategy and vision that delivers value to our stakeholders
- Manage discovery and research efforts to uncover customer solutions and integrate into our data platform capabilities
- Own maintain and develop a comprehensive product backlog that enables development to support the overall strategic roadmap and value proposition leveraging JIRAand the Align planning tool
- Build the framework and track the products key success metrics such as cost features and functionality risk posture and reliability
- Own and Facilitate 1-CXP agile ceremonies (refinement demos retros planning) in partnership with quad members
- Manage and prioritize multiple dependencies and infrastructure non-discretionary data work requests
- Provide regular reporting and insights on work efforts and resource utilization
- Leverage technical acumen to assist Architecture and Engineering teams in delivering optimal solutions for 1-CXP stakeholders
- Collaborate with Product Owners and cross-functional teams to plan prioritize the data product backlog and define product vision and roadmap
- Support 1-CXP product functions including billing payments TPO vendor management licensing backlog refinement and Jira/Align hygiene
Required qualifications capabilities and skills
- 5 years of experience or equivalent expertise in product management or a relevant domain area.
- Advanced knowledge of the product development life cycle design and data analytics.
- Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management.
- Demonstrate product management experience with expertise in Salesforce and vendor management
- Experience documenting agile initiatives epics and stories in JIRA emphasizing clear and automatable acceptance criteria
- Experience engaging directly with end-users to identify needs conduct fact-finding and address issues with keen attention to detail
- Keen attention to details and comfortable communicating complex technical decisions clearly highlighting their front-line impact to non-technical stakeholders
Preferred qualifications capabilities and skills
- Demonstrated prior experience working in a highly matrixed complex organization
- Demonstrate productivity positivity and a solution-focused approach during organizational changes and challenges
- Analyze qualitative and quantitative data to uncover actionable insights and support decision-making
- Communicate complex ideas clearly and convincingly to senior stakeholders in a dynamic matrixed environment
- BS or equivalent level of education/experience
Required Experience:
Exec