Director, Global Sales Tools Product Manager

We are seeking an experienced Global CRM Product Manager to own the end-to-end seller experience across our seller experience and customer journey. This role will lead strategy roadmap development and execution for our Quoting and Contract management flows and supporting tools ensuring seamless scalable and efficient workflows for Sales and client facing teams.

The ideal candidate combines strong product management discipline with hands-on experience designing and improving CRM-based revenue workflows. You will partner closely with cross-functional stakeholders to define business requirements streamline quoting and deal lifecycle processes and deliver exceptional user experience through our technology and data solutions for internal sales and client facing teams.

Product Management Responsibilities

CRM Product Tool Strategy & Road Mapping:

• Own and evolve the product vision strategy and roadmap for internal CRM capabilities including: CPQ and quoting workflows Contract lifecycle management (CLM)
• Translate business goals into clear product requirements user stories and prioritization frameworks
• Identify gaps bottlenecks and scalability needs within the seller and deal-management lifecycle
• Tooling & Workflow Ownership: Serve as the primary product owner in partnership with technology leader for CRM-integrated quoting and contract systems
• Drive end-to-end workflow design for quote creation configuration logic pricing rules
• Cross-Functional Collaboration: Partner with regional and global business unit sales and sales ops teams Deals Finance Legal teams to align on system design with business objectives
• Facilitate requirement gathering workshops and feedback loops with sellers and customer-facing teams
• Communicate roadmap updates and release details to leadership and end users

CRM Tooling Leadership and Execution:

• Convert business requirements into well-defined epics user stories and acceptance criteria
• Collaborate with development admin or systems teams to deliver enhancements with high quality
• Responsible for rollout planning documentation and training for new features or workflow changes
• Advocate for a frictionless seller experience. Simplify workflows and reduce administrative overhead
• Build user education materials and support cross-team enablement efforts.
• Monitor usage data and feedback to continuously iterate on features and processes

This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. 

Qualifications :

Basic Qualifications

• 10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
• Education: Bachelors degree in Business Technology or related field; MBA or equivalent preferred.
• 8 years in Product Management CRM Product Ownership RevOps or similar roles.
• Hands-on experience with CPQ quoting tools or order/contract management systems.
• Strong understanding of CRM platforms (e.g. MS Dynamics).
• Ability to break down complex business requirements into clear technical specifications.
• Strong communication stakeholder management and cross-functional leadership skills.
• Experience supporting sales or revenue-facing workflows.

Preferred Qualifications

• 12 or more years of work experience with a Bachelors Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
• MS Dynamics Quoting Conga Apttus PROs DealHub or similar systems
• SaaS subscription models pricing strategies and renewals
• Background in B2B SaaS or high-growth environments.
• Project management certification or agile methodology experience.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 186800 to 301200 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time