Customer Service Representative St. Joseph Distribution Center
Customer Service Representative St. Joseph Distribution Center
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Salary Not Disclosed
1 Vacancy
Job Description
What you will do
The primary purpose of this position is to communicate with different customers to process orders and assist with their queries regarding our products and services. Representatives also deal with customer concerns and communicate suitable solutions.
How you will do it
Processes customer orders which may include but is not limited to: receiving entering verifying and acknowledging orders preparing credits and weekly order status assisting in expediting orders maintaining order files and investigating order related issues.
Monitors order status and takes actions to ensure plant is meeting customer delivery requirements and commitments.
Operates all existing customer systems including but not limited to: order processing credits and customer concerns.
Maintains direct contact with both internal and external customers regarding orders
What we look for
High school diploma or general education diploma from an accredited institution is required. Associate or bachelors degree preferred.
Minimum 2 years customer service experience in a manufacturing environment is required
Strong computer skills and basic working knowledge of Microsoft Word and Excel.
Excellent time management skills and ability to multi-task. Excellent organizational skills and attention to detail.
Ability to consistently deliver excellent customer service to both external and internal customers.
Strong communication skills including the ability to work collaboratively with external and internal customer
What we do here
Our St. Joseph Missouri distribution center charges packages and ships the batteries used in cars boats motorcycles and heavy-duty trucks. We opened in 2000 now employ more than 280 people and operate six days per week. We are actively involved in our local community and give back through The United Way Camp Quality Second Harvest Food Bank and Habitat for Humanity.
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What you get:
- Medical dental and vision care coverage and a 401(k) savings plan with company matching all starting on date of hire
- Tuition reimbursement perks and discounts
- Parental and caregiver leave programs
- All the usual benefits such as paid time off flexible spending short-and long-term disability basic life insurance business travel insurance Employee Assistance Program and domestic partner benefits
- Global market strength and worldwide market share leadership
- HQ location earns LEED certification for sustainability plus a full-service cafeteria and workout facility
- Clarios has been recognized as one of 2025s Most Ethical Companies by Ethisphere. This prestigious recognition marks the third consecutive year Clarios has received this distinction.
Who we are:
Clarios is the force behind the worlds most recognizable car battery brands powering vehicles from leading automakers like Ford General Motors Toyota Honda and Nissan. With 18000 employees worldwide we develop manufacture and distribute energy storage solutions while recovering recycling and reusing up to 99% of battery materialssetting the standard for sustainability in our industry. At Clarios were not just making batteries; were shaping the future of sustainable transportation. Join our mission to innovate push boundaries and make a real impact. Discover your potential at Clarioswhere your power meets endless possibilities.
Veterans/Military Spouses:
We value the leadership adaptability and technical expertise developed through military service. At Clarios those capabilities thrive in an environment built on grit ingenuity and passionwhere you can grow your career while helping to power progress worldwide. All qualified applicants will be considered without regard to protected characteristics.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here please apply. Diversity of experience and skills combined with passion is key to challenging the status quo. Therefore we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process by emailing . We are an Equal Opportunity Employer and value diversity in our teams in terms of work experience area of expertise gender ethnicity and all other characteristics protected by laws in the countries where we operate. For more information on our commitment to sustainability diversity and equal opportunity please read our latest report. We want you to know your rights because EEO is the law.
A Note to Job Applicants: please be aware of scams being perpetrated through the Internet and social media platforms. Clarios will never require a job applicant to pay money as part of the application or hiring process.
To all recruitment agencies: Clarios does not accept unsolicited agency resumes/CVs. Please do not forward resumes/CVs to our careers email addresses Clarios employees or any other company location. Clarios is not responsible for any fees related to unsolicited resumes/CVs.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
