Head of LaaS
Head of LaaS
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Job Description
About the opportunity
As the Head of Logistics-as-a-Service (LaaS) you will lead foodpandas dedicated logistics arm across 17 markets in the EU Turkey and APAC. You will own the business end-to-end: commercial strategy go-to-market revenue & margin while ensuring operational excellence merchant satisfaction and customer experience.
Your focus will be on scaling LaaS adoption among restaurants and grocery retailersstrengthening foodpandas ecosystem and enabling merchants of all sizes to grow through reliable on-demand delivery.
This role is based in Singapore and open to Singaporean & PRs.
Key responsibilities:
Commercial leadership & P&L ownership
Define and execute commercial strategy for pandago across 17 markets. Own revenue growth margin improvements pricing/packaging models and enterprise deals.
Business development & partnerships
Expand LaaS adoption across restaurants grocery chains and SMEs across EU Turkey and APAC. Negotiate contracts build long-term partnerships and unlock cross-sell opportunities that drive volume and loyalty.
Operational excellence
Ensure fast reliable and cost-efficient delivery that meets restaurant and grocery SLAs. Work closely with the logistics team to continuously improve operational performance.
Product & tech collaboration
Partner with Product and Tech teams to ensure the right features tools and integrations are built to support merchant needs and drive adoption.
Data & insights
Use data to generate insights guide decision-making and inform strategy across pricing partnerships and operations.
Team leadership & cross-functional collaboration
Lead and cultivate high-performing teams in commercial operations and partnerships. Work closely with Country MDs Commercial Product Finance Legal and Logistics to align strategy and execution across multiple regions.
Qualifications :
10 years experience in sales business development strategy or operations with a track record of building strong executive relationships
Preference for experience in similar industries like e-commerce internet logistics/delivery services
Proven track record of P&L ownership and commercial leadership.
Strong experience working with restaurants grocery retailers and SMEs.
Excellent financial and analytical skills; able to translate data insights into commercial strategy.
Strong leadership and communication skills; able to drive performance across diverse markets.
SQL; comfortable extracting and analyzing data independently to drive decisions.
Additional Information :
What we offer:
- Flexible work arrangements; 2-day work-from-office model
- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food health and dental insurance and learning and development opportunities!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
