Local Referral Clerk
Local Referral Clerk
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Job Description
Role: Local Referral Clerk
District: Rotherham
Location:Riverside House Rotherham
Salary: 24222 - 26106
Hours: 37
Contract Type: Temporary for 12 months
In this role you will provide administrative and call handling support to the Referral Unit.
Key responsibilities:
- Provide call-handling and administrative support to the PVP Referral Unit.
- Maintain and update records systems and inventories in the PVP Referral Unit.
- Create and update records on the SYP Child Protection Database.
- Process telephone calls to the Referral Unit and prioritise as appropriate.
- Research persons using CATS PROCAD and Internet systems as appropriate.
- Liaise with internal departments other Police Forces and Agencies.
- Provide typing and file preparation support to District PPU Child Abuse Investigation Teams.
- Attend meetings and produce related reports and minutes.
- Deal with internal/external enquiries.
Skills and experience:
- Experience of using Microsoft Word packages.
- Experience of working with confidential information.
- Must be able to type/input accurately. (You will be required to take a keyboard and audio typing test at interview).
Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview
For more detailed information relating to the role skills and experience for this role please click here to view the role profile
What we offer:
We offer generous entitlements and supportive policies to enable a better work-life balance some of which are listed below:
- A highly competitive salary and access to a generous pension scheme
- Generous annual leave allowance
- A wide range of family friendly policies including enhanced maternity paternity and adoption leave
- Flexible working arrangements including flexi-time and hybrid working
- A transparent and collaborative team culture underpinned by our core values of Fairness Integrity & Trust
- Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police
- Employee Assistant Programme (accessible 24/7) offering confidential support and advice
- Flexible lifestyle benefits such as: Blue Light Card Company Shop Cycle to work scheme
- Committed to embedding sustainability:South Yorkshire Police Sustainability Strategy 2020-2025 ()
- Membership to the Sports and Social Club
- Access to a wide range of staff support groups and networks
Eligibility:
Applicants must meet the minimum requirement checkable history criteria which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.
Appearance & Standards:
South Yorkshire Police is committed to striking a proportionate balance between self-expression and the need to maintain role sensitive professional standards in dress and appearance. Officers staff and volunteers of South Yorkshire Police are permitted to have tattoos visible whilst on duty provided the tattoo is not considered to be unacceptable or otherwise inappropriate. Tattoos will be reviewed as part of the recruitment and selection process.
South Yorkshire Polices Key Values:
At South Yorkshire Police we have 3 key values which run through everything we do Fairness Integrity & Trust the attached document details the key behaviours we expect all employees to adhere to.
Smarter ways of Working:
South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives whilst meeting the needs of the organisation. This in turn enables SYP to provide an outstanding service to the community.
There are 3 different categories as part of this which are: Fixed Field and Hybrid.
This role has been evaluated as a fixed role.
Fixed: This is a traditional arrangement applicable when the work is mostly required to be undertaken at a fixed single place of work (on police premises) for most of the time. The work can only or is more effectively delivered from a police premises or other agreed organisational/partner premises.
Contact details:
For further information about the role please contact:Jessica Chapman on
Closing Date: 14th October 2025
Closing dates are not normally extended other than in exceptional circumstances and agreement is made between the Talent Acquisition Manager and the Line Manager for the role.
How to apply:
Please click Apply
Candidate Information:
Please note that should you be successful at the interview stage and before appointment the relevant pre-employment checks are required. These include references medical clearance vetting clearance and sickness absence criteria check.
Diversity & Inclusion:
Applications are particularly welcome fromfemale and ethnic minority candidates.
It is really important to us that the department represents the community we serve in order for us to provide the best service utilising a range of backgrounds experience and skills. We support and value all officers and staff and the unique experiences they bring to the role. We strongly encourage and welcome applications from these valuable underrepresented groups.
If you are from an underrepresented group and want to find out more about the support we can offer please contact our dedicated team on
In addition we will look to support anyone who requires Part Time/Job share working hours.
Internal Candidates:
This vacancy is temporary therefore you must have the support of your current Line Manager to apply. If you are a permanent member of staff this would be classed as a secondment opportunity. If you are on a fixed term contract you must contact the Talent Acquisition Team before applying.
Please ensure that you and your current line manager complete the attached consent email the completed form to the hiring line manager with the role title and the closing date stated in the subject of your email.
Without support your application will not be considered any further.
Further Information:
This role is offered on a fixed-term basis in accordance with applicable employment legislation and South Yorkshire Police policy.
Fixed-term contracts are used where there is a genuine business need such as project-based work temporary cover or time-limited funding. The fixed term period is subject to change linked to the posts requirements and may be subject to extension or early termination in line with appropriate notice period.
All fixed-term employees will receive equal treatment and access to opportunities in line with our commitment to fair and inclusive employment practices.
Where appropriate fixed-term roles may be made permanent without the need for a further recruitment process.
Documents to Review:
For the Police Staff Recruitment Vetting Handbook - PleaseClick here
For Application Guidance and Tips - PleaseClick Here
For the FIT Values of South Yorkshire Police - PleaseClick Here
For Secondment Approval - PleaseClick Here
View our recruitment video:
Employment Type
Full-Time
Key Skills
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