Training Assistant

The Training Assistant supports the professional growth and development of staff across the agency by coordinating scheduling and monitoring all training initiatives. This role ensures compliance with regulatory requirements enhances staff competency and contributes to the agencys mission of providing high-quality mental health services. The Training Assistant serves as a central point of contact for training logistics tracking and communication.  

Responsibilities:

• Manage the full Academy training cycle including coordinating and scheduling internal and external trainings workshops and continuing education opportunities for staff at all levels. 
• Design develop and implement engaging virtual training programs using instructional design principles to ensure content is interactive accessible and aligned with organizational goals. 
• Prepare and distribute training announcements reminders and instructions in a clear and timely manner. 
• Support trainers and facilitators by assisting with training materials presentations and attendance documentation. 
• Create and design training presentations and marketing materials including flyers for Academy programs. 
• Moderate NYPCC Academy trainings meetings and support groups. 
• Track and record training and meeting attendance for payroll processing and update employee training records in the HRIS. 
• Create trainings and manage registration within the Learning Management System (LMS) while maintaining accurate records in LMS SharePoint and ADP. 
• Monitor track and report on mandatory compliance training following up with management to ensure timely completion. 
• Support new employee onboarding by delivering engaging thorough and informative training experiences including the coordination of onboarding New Hire Orientation and Work Ethics when needed. 
• Provide administrative support to the Training Specialist team as needed. 
• Collect and analyze feedback to assess training effectiveness and recommend improvements. 
• Promote a positive growth-oriented workplace culture by encouraging continuous learning recognizing staff achievements and supporting employee recognition initiatives. 
• Provide weekly updates on project and task status. 
• Generate reports for leadership HR and auditors as required. 
• Ensure compliance with state and federal labor laws rules and regulations. 
• Collaborate with the Training Department to provide administrative support and assist with ad-hoc HR projects. 
• Perform other duties as assigned by Supervisor. 

Qualifications :

Education & Experience 

• Bachelors Degree in Psychology Industrial-Organizational Psychology Human Resources or a related field 
• 12 years of experience in professional development or human resources 
• Experience working with a Learning Management System (LMS) 

Technical Skills 

• Proficient in Microsoft Office (Outlook Word Excel PowerPoint) 
• Skilled in Canva DocuSign SCORM and other digital platforms 
• Creative with flyer design branding and social media content 

Communication & Interpersonal Skills 

• Excellent verbal and written communication skills timely and effective 
• Strong interpersonal skills with the ability to present confidently 
• Able to interact effectively across all levels and diverse cultures 
• Team-oriented: collaborates well with HR supervisors and leadership 
• Maintains a positive friendly and can-do attitude 

Professional Attributes 

• Demonstrates professionalism and discretion when handling sensitive staff information 
• Strong recordkeeping and organizational skills 
• Excellent time management; able to multi-task prioritize and meet deadlines under pressure 
• Problem-solving mindset: identifies challenges and proposes practical solutions 
• Thrives in fast-paced high-change environments 
• Passionate about NYPCCs mission and values 

Other Requirements 

• Valid Drivers License and reliable vehicle to travel to Bronx Brooklyn and Queens

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Please Note:

• WEEKLY TRAVEL IS REQUIRED TO OUR QUEENS BROOKLYN AND BRONX LOCATIONS.

Salary: $50000 - $60000/year

Compensation will commensurate with experience and qualifications.

Remote Work :

No

Employment Type :

Full-time