Manager, Employee Relations

Pilot Company

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profile Job Location:

Knoxville, TN - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Department:

Human Resources (HR)

Job Summary

The purpose of this job is to supervise the Employee Relations Services (ERS) team in addition to facilitate and advise on employee relations and store wellness.

In this role you will: 

  1. Supervise and provide assistance to the employee relations team; select coach train and develop direct reports to include appraising job performance and conducting performance reviews
  2. Resolve complex employee relations issues including conducting effective thorough and objective investigations
  3. Monitor and review background and MVR results and respond to concerns from the background check adjudication process; escalate when necessary
  4. Draft responses for DOL EEOC investigations and employment litigation threats
  5. Maintain ERS team processes and procedures
  6. Oversee store wellness visits; track and report results
  7. Draft and maintain compliance calendar team member handbooks and other compliance documents; update corporate policy documents and policy management system
  8. Aid in gathering of documentation as it pertains to annual compliance for federal contractor program
  9. Model behaviors that support the companys common purpose; ensure guests and team members are supported at the highest level

Qualifications :

  • Bachelors degree in business administration human resources management employee relations or related field required
  • Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred
  • Minimum seven (7) years experience in human resources or employee relations preferred
  • Thorough understanding of all company policies
  • Thorough understanding of federal and state laws concerning labor relations
  • Intermediate Microsoft Office skills including creation of pivot tables and trend reporting
  • Ability to lead motivate encourage and coach a team
  • Strong decision making problem solving and judgment skills
  • Ability to communicate and interact effectively with different levels of the organization to negotiate problem solve complete projects and influence decision making
  • Ability to remain objective calm tactful and persuasive in controversial and/or confrontational situations
  • Ability to comprehend interpret and apply the appropriate sections of applicable laws guidelines regulation ordinances and policies
  • Demonstrate integrity and ethical behavior including but not limited to confidentiality

Additional Information :

   Nation-wide Medical Plan/Dental/Vision
   401(k) Flexible Spending Accounts
   Adoption Assistance
   Tuition Reimbursement
   Weekly Pay

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Remote Work :

No


Employment Type :

Full-time

The purpose of this job is to supervise the Employee Relations Services (ERS) team in addition to facilitate and advise on employee relations and store wellness.In this role you will: Supervise and provide assistance to the employee relations team; select coach train and develop direct reports to in...
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Key Skills

  • Employee Relations
  • Fmla
  • Human Resources Management
  • Mediation Experience
  • Conflict Management
  • HRIS
  • Performance Management
  • Employment & Labor Law
  • Qualitative Analysis
  • Alternative dispute resolution
  • Human Resources
  • Mentoring

About Company

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Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of ... View more

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