Managers in this role get to:
- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.
- Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
- Improve the company: Make recommendations to enhance processes and boost ease and efficiency.
- Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
- Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.
Qualifications :
Our most successful candidates will have: -
- A Bachelors Degree in a related field
- Three years operations and management experience;
- Process transformation experience required
- Strong analytical skills; be able to interpret data identify trends and make suggestions for improvements
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
- Ability to efficiently manage time and keep track of multiple schedules meetings and initiatives
- Strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
- Excellent working knowledge of MS Office applications
Additional Information :
All your information will be kept confidential according to EEO guidelines.
As your prospective employer we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherlands business.
Remote Work :
No
Employment Type :
Full-time
Managers in this role get to:Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysi...
Managers in this role get to:
- Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet expectations.
- Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
- Improve the company: Make recommendations to enhance processes and boost ease and efficiency.
- Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
- Empower the workforce: Determine training needs to equip staff with fundamental skills and knowledge.
Qualifications :
Our most successful candidates will have: -
- A Bachelors Degree in a related field
- Three years operations and management experience;
- Process transformation experience required
- Strong analytical skills; be able to interpret data identify trends and make suggestions for improvements
- Demonstrated leadership skills; be able to take the lead in making improvements and resolving issues
- Ability to efficiently manage time and keep track of multiple schedules meetings and initiatives
- Strong verbal and written communication skills; be able to communicate in a clear constructive and professional manner
- Excellent working knowledge of MS Office applications
Additional Information :
All your information will be kept confidential according to EEO guidelines.
As your prospective employer we need to process your Personal Data as needed to evaluate your qualification for the position you are applying for with Sutherland. During the recruitment process your Personal Data may be transferred outside of Jamaica and disclosed to third parties in the normal course of the recruitment and/or employment process or as needed to comply with applicable laws. This may include transferring information to our affiliated Companies for purposes connected to your employment with the company or to the management of Sutherlands business.
Remote Work :
No
Employment Type :
Full-time
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