Spa & Wellness Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
- Establish and maintain the highest standards of etiquette and service in all guest and staff interactions.
- Execute Spa & Wellness objectives across operations finance people management & marketing.
- Direct and lead the day to day Spa operation ensuring all standards are followed.
- Train and manage a team of dedicated spa professionals fostering accountability and alignment with business goals.
- Monitor daily activities address issues promptly and continuously strive for excellence.
- Stay updated on spa services pricing schedules specials and competitor offerings
- Lead by example demonstrating proper etiquette and professionalism at all times.
- Communicate housekeeping and maintenance needs ensuring prompt action.
- Support team members in all aspects of the business operation.
- Ensure team members are familiar with all areas of the Spa & Wellness operation including product knowledge and retail sales.
- Assist in the recruitment development and training of all Spa & Wellness team members.
Qualifications :
The Successful candidate will have:
- Previous leadership experience within the Spa & Wellness field required.
- Flexibility this is a full-time role flexibility and shift work is required.
- A real understanding of hotel operation.
- Ability to work on own initiative.
- Excellent communication skills with excellent spoken & written English.
- Outgoing bubbly and confidence in dealing with a range of customers.
- Previous experience in a similar role in a 5 star resort.
- A structured and organized approach to work planning.
Additional Information :
Why work for Carton House A Fairmont Managed Hotel
- To be part of Accors large global hospitality network.
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Additional annual leave with long service.
- Refer a Friend bonus of 250.
- Learning and development opportunities.
- Employee Assistance Programme.
- Strong team focus and team atmosphere.
- Meals and uniform are provided.
- Free parking.
- Team-building and social events organised throughout the year in line with our successful Awards and Recognition Scheme.
- Training is provided both on-the-job and through organised training seminars with both internal and external trainers.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
