As our Conference & Event Planning Executive (Event Coordinator) you will be joining the commercial heart of our hotel. Reporting to the Associate Director of Events you will:
- Be responsible for the organisation of secured conference & events business from point of event confirmation through to post-event follow up
- Develop successful professional relationships with clients and maintain effective and timely communication
- Preparation of Event Planning documents as required including Request for Information Event Orders Invoices & Floorplans
- Ensure progress deposits and final accounts are invoiced and payments received in a timely manner complete billing and posting of charges for each event
- Coordinate between Conference & Event and operational departments to ensure preparations for conferences are completed smoothly
- Coordinate and host site inspections pre-conference meetings and post-conference reviews with clients
- Proactively seek feedback from in-house and past event clients to ensure client satisfaction and to generate repeat business
Qualifications :
About you:
- Passionate about people with a natural ability to connect with diverse groups
- Excellent customer service skills with the ability to easily build rapport with internal and external clients
- Adaptable and a quick thinker with problem solving skills and a proactive approach to assisting where possible
- Organised and with high attention to detail and the ability to coordinate multiple events simultaneously
- Knowledge of or previous experience in Hotel Event Planning is an advantage
- Previous Hotel Operation experience is an advantage
- Alternatively experience in a coordination role in a standalone function space or prior experience in a hotel environment
- DELPHI and OPERA system experience is desirable but not vital
Additional Information :
Benefits and Perks
- Enjoy exclusive Accor discounts and global benefits including but not limited to accommodation and food & beverage discounts for you your family and friends.
- Access to Accor Partner Benefits such as Europcar.
- Discounted onsite car park available.
- Access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- A friendly and supportive work environment.
- Excellent opportunity to further grow and develop your career with an industry leader
- Reward and recognition programs including Annual Service Recognition and Accor Tenure Milestone recognition
- Mentoring and career development along-side experienced and dedicated professionals.
Apply today to start a conversation and see where your Accor career can take you!
***We are unable to provide sponsorship for this role so Australian working rights are required.
Remote Work :
No
Employment Type :
Full-time