Transportation Customer Service Representative
Transportation Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Collaborate and support Sales and Operations teams to coordinate enter and track a variety of loads tendered daily to our company from our customers.
- Receive accept and data-enter inbound customer loads as tendered in the Transportation Management System.
- Effectively communicate load tender details to operations team.
- Ensure that all paperwork and load data is entered and uploaded accurately and completed in a timely manner.
- Manage customers web-based portals to ensure shipment data and status is up to date.
- Interact with internal and external customers in a collaborative manner continually exceeding expectations.
- Complete various reports as requested.
- Solicit additional freight opportunities from our customers.
- Ensure data is accurately maintained entered into Masterfile.
- Identify areas for continuous improvement in process and procedures.
- Support and adhere to all company quality and safety improvement efforts.
- Ability to effectively escalate time sensitive issues as needed.
- Other duties and responsibilities as assigned.
Required Experience:
Unclear Seniority
Employment Type
Full Time
