Reporting to the Director of Revenue Management & eCommerce responsibilities and essential job functions include but are not limited to the following:
- Lead and manage all aspects of the Reservations department and ensure all service standards are followed
- Manage and coordinate all group and individual reservations
- Maintain close liaison with the Sales Conference and Accounting teams
- Produce daily weekly monthly and quarterly reports as required
- Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
Qualifications :
- Previous leadership experience in a similar role required
- Previous Property Manager System (Opera) experience preferred
- Computer literate in Microsoft Window applications required
- Previous experience within group and tour markets preferred
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
#LI-YC1
Remote Work :
No
Employment Type :
Full-time
Reporting to the Director of Revenue Management & eCommerce responsibilities and essential job functions include but are not limited to the following: Lead and manage all aspects of the Reservations department and ensure all service standards are followedManage and coordinate all group a...
Reporting to the Director of Revenue Management & eCommerce responsibilities and essential job functions include but are not limited to the following:
- Lead and manage all aspects of the Reservations department and ensure all service standards are followed
- Manage and coordinate all group and individual reservations
- Maintain close liaison with the Sales Conference and Accounting teams
- Produce daily weekly monthly and quarterly reports as required
- Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services
Qualifications :
- Previous leadership experience in a similar role required
- Previous Property Manager System (Opera) experience preferred
- Computer literate in Microsoft Window applications required
- Previous experience within group and tour markets preferred
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
#LI-YC1
Remote Work :
No
Employment Type :
Full-time
View more
View less