Account Manager

About Wolt

At Wolt we create technology that brings joy simplicity and earnings to the neighborhoods of the 2014 we started with delivery of restaurant food. Now were building the delivery of (almost) everything and youll find us in over 500 cities in 30 countries around the 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isnt always easy but its definitely exciting. Here youll learn more build more and ship more than in most other companies. Youll be challenged a lot but also have a lot of fun on the way. So if youre a self-starter with drive and entrepreneurial spirit this could be the ride of your life.

Lets discuss the role

At Wolt we create technology that brings joy simplicity and opportunity to the neighborhoods of the world. Founded in 2014 with restaurant food delivery we have since expanded to deliver (almost) everything from groceries to flowers toys books and beyond. Today Wolt operates in over 500 cities across 32 countries and since joining forces with DoorDash in 2022 weve been growing faster than ever.

Our mission is to make local commerce effortless. For customers that means quick and reliable delivery of the things they need. For our partners it means new growth opportunities. For our couriers it means meaningful earnings with flexibility. Working at Wolt is exciting challenging and rewarding the perfect place for a self-starter who thrives in a dynamic environment and wants to make an impact.

As our new Account Manager youll play a key role in helping our retail partners succeed on the Wolt platform. Youll focus on building strong relationships providing top tier client experience and driving growth through data-driven insights and close collaboration with cross-functional teams.

What youll be doing

• Partner Growth Drive the commercial growth of existing retail partners by delivering strategic data-driven performance insights and top-tier consultation.
• Portfolio Management Oversee a portfolio of retail partners ensuring value creation across all stakeholders: partners customers couriers and Wolt.
• Performance Optimization Use data insights to identify opportunities for partners propose tailored campaigns and provide high-level consultation to boost results.
• Campaign Management Work closely with marketing to design and implement promotional activities that drive demand and maximize partner sales.
• Relationship Building Act as the key contact for appointed accounts maintaining strong communication running regular business reviews and supporting expansion opportunities.
• Team Well-being Foster a positive supportive work culture where people feel valued engaged and motivated to grow.
• Mentorship Mentor and guide junior team members sharing knowledge and supporting their professional development.
• Cross-Functional Collaboration Ensure smooth communication across functions to align goals and optimize partner performance.
• Hands-On Approach Contribute to building new structures and processes in a growing market embracing the start-up mindset of rolling up your sleeves when needed.

Our humble expectations

• Experience 5 years of experience in Account Management Partnership Management Portfolio Management Sales or related roles. Experience in retail e-commerce or marketplaces is a plus.
• Academic Background - Bachelors or Masters degree in Business Marketing Sales E-Commerce or a related field is a plus.
• Analytical Thinking A strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale.
• Project Management Skilled in stakeholder management and process implementation with a structured approach to delivering impact.
• Communication Excellent interpersonal and business communication skills with the ability to influence and inspire diverse stakeholders.
• Ownership Proactive structured and detail-oriented with a high sense of responsibility and ambition.
• Collaboration Team player with a service-oriented mindset and a can-do attitude.
• Languages Fluent in both Greek & English.
• Driver license - It is a mandatory requirement.

What we offer

• A Fun & Dynamic Work Environment Work with a supportive international team.
• Career Growth Opportunities to learn and develop within Wolt.
• Wolt Perks Discounts on your Wolt orders for restaurant and retail shops.
• Team Activities - Monthly team-building events to strengthen collaboration.
• Work equipment - We set you up to success with our cutting-edge work equipment.

Next steps

If you are excited about working in a high-growth environment taking ownership and being part of an extremely ambitious team then click below to apply and get the conversation going! Once applied a member of our Talent Acquisition team will be contacting you shortly in order to initiate the hiring process.

Our Commitment to Diversity and Inclusion

Were committed to growing and empowering a more inclusive community within our company industry and cities. Thats why we hire and cultivate diverse teams of people from all backgrounds experiences and perspectives. We believe that true innovation happens when everyone has room at the table and the tools resources and opportunity to excel.