Associate Solutions Engineer (US Small Business)
Associate Solutions Engineer (US Small Business)
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Job Description
POS-30017
Associate Solutions Engineers (ASE) partner with our sales team to bring our HubSpot platform and products to market. The core role of an Associate SE is to help our sales team close deals by providing high-velocity product expertise and deal support that helps customers solve their business needs with our tools and accelerate product fit alignment during the sales process to help achieve our mission: Helping Millions of Organizations Grow Better.
Your Role at HubSpot
As an ASE you will work with our Small Business sales reps to help answer questions strategize on opportunities and join prospect calls. Your role enhances the sales experience by helping prospects recognize the value of our product lines and ensure product fit instilling confidence that HubSpot meets their technical and business needs.
The sales reps youll align with expect you to be a subject matter expert on our Sales Marketing & Content products the competitive market and how HubSpot solves for the customer. Youll provide guidance on best practices for setting up using and succeeding with these tools helping customers see how they work together seamlessly to grow their business and create a positive impact for their customers.
Responsibilities of an Associate Solutions Engineer:
- Always be learning about HubSpots platform and products as they & the market evolve around us.
- Partner with sales reps to quickly progress opportunities through internal prep work and deal support customer-facing meetings demo support and solution building.
- Consult on use cases and make product recommendations via Slack Loom & Zoom to move deals forward.
- Support reps in progressing deals by answering technical questions offline or on calls with prospects building custom assets and making demo recordings to be used at scale.
- Be beta-tolerant and customer-centric. Our platform is always evolving to delight our customers so its important to expect changes as you go to market.
Role requirements:
- Fluency in English is required Spanish and/or Portuguese fluency is a plus.
- Experience in a technical role sales role or customer-facing role such as Customer Support Product Expert Customer Onboarding Customer Success Account Executive Inbound Success or BDR
- Ability to conceptually understand technical concepts and overall technologies such as how API works and backend/frontend systems
- Storytelling skills; comfortable positioning value to drive a business change.
- Excels at effectively collaborating with team members to address customer needs and drive sales.
- Goal-orientated with a track record of overachieving on targets/KPIs.
- Knowledge of HubSpot the MarTech and CRM market conditions and common competitors
Who excels in this role Top performers will demonstrate:
- Genuine curiosity and passion for business web technology and sales
- A growth mindset and a habit of seeking feedback for self-development.
- An ability to collaborate cross-functionally to achieve success.
- A team player with great collaboration and communication skills who loves having customer impact in their role
External:
- 2 years in a technical role sales role or customer-facing role such as Sales Customer Support or Customer Success/Onboarding
- Interest in Sales / PreSales
- Tech-savvy and have a desire to learn in-depth product knowledge
- Completion of HubSpots Marketing or Sales Certifications is a nice to have
We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability please reach out to us using this form.
At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.
Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.
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By submitting your application you agree that HubSpot may collect your personal data for recruiting global organization planning and related purposes. Refer to HubSpots Recruiting Privacy Notice for details on data processing and your rights.
Required Experience:
IC
Employment Type
Full Time
