Creative Operations Manager - Retail
Seattle WA Hybrid (onsite 4x a week)
1-year contract (possible extension or conversion)
$70 - $80/hour
Join the largest coffee retail company in the country! This multinational chain is looking for a Creative Operations Manager to join its Creative Operations team. If youre passionate about driving impactful programs leading cross-functional teams and ensuring flawless execution this could be the perfect role for you.
As a Creative Project Manager youll oversee the signage fulfillment program supporting field partners while managing new program and test launches across stores. Youll also co-lead the publishing and deployment of digital menu systems ensuring data accuracy quality control and seamless integration with both in-house and supplier systems.
The ideal candidate has 57 years of project management background and supporting in-house creative teams. and is highly skilled at balancing multiple initiatives within tight timelines and budgets.
Creative Operations Manager Responsibilities:
- Signage & Promotions Management Oversee the creation tracking and fulfillment of in-store signage and promotional materials. Make sure every store has the right signage on time and that data about whats in the field is accurate.
- Digital Menu Content Help manage the publishing and deployment of digital menu boards across stores ensuring accuracy and consistency.
- Vendor & Supplier Coordination Act as the main point of contact for print vendors and suppliers; manage timelines quality control and delivery.
- Field Partner Support Provide guidance and troubleshooting for store teams on signage and menu-related issues.
- Project & Process Management Lead projects tied to new program launches process improvements and system integrations; keep everything on schedule and within budget.
- Data & Reporting Maintain detailed tracking systems manage data integrity and use Excel to analyze and report on signage and menu fulfillment.
Creative Operations Manager Qualifications:
- Strong project management experience in a large complex (matrixed) organization.
- Excellent vendor management skills (print signage or marketing operations experience preferred).
- Vendor management experience working with Print Vendors
- Bachelors degree (BA/BS) in Business Marketing Technology or a related field
- Background in creative operations marketing production or retail operations is a plus.
- Excel/data management expertise (must be more than just basic spreadsheet skills).
- Exceptional attention to detail and organizational skills with the ability to manage and prioritize multiple competing deliverables.
- Highly analytical and problem-solving oriented with the creativity to develop effective solutions and drive results.
Required Experience:
Manager