Technical Operations Specialist

Company Overview

Interactive Brokers Group Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich CT USA with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks options futures currencies bonds and funds to clients in over 200 countries and territories. We serve individual investors and institutions including financial advisors hedge funds and introducing brokers. Our advanced technology competitive pricing and global market help our clients to make the most of their investments.

Barrons has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Technical Operations Analyst (TOPS)

All of our roles are hybrid three days in the office
Office Location: North Dock One 91/92 North Wall Quay Dublin D01 H7V7

Due to our growing teams Interactive Brokers seeks an individual to join our expanding Technical Operations team. To provide the best online trading experience in the world Interactive Brokers software systems and other crucial business technology must be maintained monitored and supported at all timesacross global locationswith vigilance tenacity and precision. To achieve this Interactive Brokers maintains a small team of cross-trained and exceptionally responsible individuals unbound to any one specific skill or discipline. With bushido spirit these operators develop tools systems and solutions to ensure the correct functioning of the various systems that comprise Interactive Brokers platform.

Operators gain experience and provide additional value by working under the expert direction of senior trade skill and industry professionals to resolve complex issues involving specific technology hardware and software components.

Your Responsibilities:

• Monitor all aspects of the Interactive Brokers global brokerage system
• Analyse address escalate and resolve brokerage system operational issues
• Communicate with exchanges to configure test and implement new trading technologies
• Work with our developers to design new and improve existing brokerage processes
• Design and develop new monitoring and automation processes
• Act as the primary escalation point for any and all technical issues
• Demonstrate strong English communication skills

Key Requirements

• A bachelors degree or apprenticeship in a technical discipline
• In-depth knowledge of computers networks and technology in general
• The ability to analyse and solve problems promptly and accurately

Recommended

• Prior experience in a technology position
• Experience with Unix/Linux-style command line interfaces
• Prior experience with scripting languages (e.g. Shell Perl Python)
• A keen desire to explore and learn new concepts systems and technologies