Field Service Supervisor (Semiconductor)
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Job Location:
Austin, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Able to lift 40 lbs. without assistance Adherence to all Good Manufacturing Practices (GMP) Safety Standards Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.) Will work with hazardous/toxic materialsJob Description
As part of the Thermo Fisher Scientific team youll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the worlds toughest challenges like protecting the environment making sure our food is safe or helping find cures for cancer.
Our Materials and Structural Analysis team provides groundbreaking solutions for microscopy and microanalysis. With cutting-edge scanning and transmission electron microscopes DualBeam focused ion beam scanning electron microscopes (FIB-SEMs) and sophisticated software we empower our customers to achieve stunning high-resolution imaging and comprehensive analysis. Transform questions into actionable data with us and drive innovation forward.
DESCRIPTION:
Join our team at Thermo Fisher Scientific and contribute to critical scientific research and innovation. As a Field Service Supervisor in our Materials and Structural Analysis Division (MSD) youll provide expert installation maintenance and repair services for sophisticated analytical and microscopy equipment including electron microscopes. Working with advanced technology youll deliver outstanding technical support while building strong relationships with customers across research institutions universities and industrial facilities. Youll resolve complex issues conduct preventive maintenance and train users to ensure optimal system performance. This role offers excellent opportunities for professional growth and development within an organization dedicated to serving science and pushing the boundaries of microscopy and microanalysis.
MINIMUM REQUIREMENTS:
- Bachelors Degree plus 5 years of experience installing troubleshooting repairing and calibrating sophisticated analytical instruments particularly electron microscopes and related equipment
- Preferred Fields of Study: Electronics Physics Engineering Computer Science Chemistry or related technical field
- Ongoing technical training and certifications required
- Demonstrated expertise with ultra-high vacuum systems high voltage electronics and complex electro-mechanical systems especially those related to electron microscopy
- Strong diagnostic and problem-solving abilities for hardware and software issues in advanced microscopy systems
- Excellent interpersonal communication skills and proven ability to build positive customer relationships
- Professional working proficiency in English; additional languages beneficial
- Ability to read and interpret technical documentation schematics and engineering drawings related to electron microscopes and microanalysis equipment
- Proficiency with Windows operating systems networking and standard business software
- Valid drivers license and ability to travel 25-50% to customer sites in the Austin TX area and potentially beyond
- Physical ability to lift up to 50 lbs and work in laboratory and cleanroom environments
- Experience mentoring and training others in the use of advanced microscopy equipment preferred
- Ability to work independently while maintaining strong team collaboration
- Availability to respond to urgent customer needs
- Must follow all safety protocols and be able to work in cleanroom environments when required
Required Experience:
Manager
Key Skills
- Vendor Management
- Employee Evaluation
- Construction Experience
- Ecological Restoration
- Industrial Cleaning
- Military Experience
- Security
- Telecommunication
- Financial Report Interpretation
- Leadership Experience
- Supervising Experience
- Cabinet Installation
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
