Technical Applications Specialist – Mass Spectrometry Solutions

Job Title: Technical Applications Specialist Mass Spectrometry Solutions
Location: Specify Location Hybrid/On-site Up to 30% Travel
Experience: . with 6 years or Ph.D. with 2 years experience

About the Role:
We are seeking a highly skilled Technical Applications Specialist to join our team focused on advanced mass spectrometry-based solutions for semiconductor and analytical applications. This role involves deep technical expertise customer engagement and driving new market applications with hands-on instrument experience.

Responsibilities:

• Gain intricate operational knowledge of our MS products under development
• Perform instrument configuration calibration validation and performance testing
• Drive new market-driven applications in collaboration with customers
• Support evaluations at semiconductor OEMs and fabs
• Provide onsite system setup debugging and performance analysis
• Identify key application requirements early in engagements
• Develop application-specific solution bundles tailored to hardware/software features
• Define support plans and execution timelines for customer engagements
• Strengthen customer relationships through technical competence and communication
• Identify new application opportunities and craft proposals
• Conduct customer presentations and pre-sales product demonstrations
• Develop and deliver HW/SW operational training sessions to customers
• Analyze customer samples and provide detailed reports to close sales opportunities
• Contribute to next-generation product roadmaps and product development processes

Requirements:

• . with 6 years or Ph.D. with 2 years in Physics Chemistry EE or related fields
• 5 years hands-on experience developing mass spectrometry-based solutions
• Experience with analytical instruments like mass spectrometers gas analyzers or plasma diagnostics
• Familiarity with semiconductor manufacturing processes (etch CVD ALD)
• Solid knowledge of new product introduction processes including prototyping and system diagnostics
• Proven ability to deliver customer presentations and pre-sale demos
• Excellent verbal and written communication skills
• Knowledge of control hardware (PLC) and software scripting (Python LabVIEW) is desirable
• Willingness to travel domestically and internationally (up to 30%)

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