Job Summary
The Account Executive is responsible for the profitable operation of an assigned branch office. This includes overall responsibility for:
1. achieving profit results consistent with established expectations
2. implementing a consistent business development program to maximize billable hours and sales growth thereby increasing market share and operating profits and
3. implementing and managing quality standards program
Key Responsibilities / Duties
Implement and monitor quality standards for all services rendered.
Implement and manage a detailed marketing program of personal sales calls telephone sales direct mail in-office demonstrations and public relations for assigned branch.
Direct and manage customer development activities including face-to-face customer contact to create and develop a good business relationship with existing and inactive customers and retain and build additional revenues
Implement and monitor activities designed to recruit train and retain temporary employees needed to fill all available assignments.
Implement bill/pay structure to ensure a proper gross profit level in conjunction with management team
Determine customer credit extensions with assistance from the corporate credit department.
Implement corporate collection policies and procedures.
Assist management in the annual preparation of a detailed forecast including projected billable hours sales gross profit and net profit (manage expenses necessary to achieve the desired net operating profit).
All other duties that may arise to assist in the success of Surge
Must maintain 1500 billable hours
Required Skills and amp; Qualifications
Bachelors degree or equivalency in work experience and education required.
Previous experience in sales human resources or a service industry required.
Strong sales/marketing skills needed to meet business development goals.
Proven track record for successful business development.
Extensive internet recruiting experience.
Strong PC skills and the ability to navigate within the Surge system
Must have strong written and verbal communication skills as well as strong customer service skills.
Ability to advise counsel guide and negotiate with others (e.g. staff temporaries).
Ability to develop (i.e. through teaching training etc.) the professional skills of employees.
Ability to analyze and evaluate people data and things to determine courses of action.
Ability to effectively and tactfully deal with people.
Ability to shift back and forth between two or more tasks.
Ability to understand and accurately apply basic math skills.
Ability to make competent use of work related equipment and materials.
Ability to access areas where needed people information or equipment are located.
Ability to produce results within an unstructured environment and have the flexibility to identify and respond to changes in priorities.
Account Executive
