IT System Support Analyst
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Job Location:
Monthly Salary:
Posted on:
17 hours ago
Vacancies:
1 Vacancy
Job Summary
Total Number of Openings
1IT System Support Analyst:
The IT System Support Analyst role involves providing technical support and troubleshooting for internally developed software applications and vendor software products. Responsibilities include managing software configuration testing and deployment. The position also collaborates with cross-functional teams to resolve software issues and implement updates or patches.
Required Qualification
Bachelors degree in Information Technology Computer Science or a related field (or equivalent experience).
At least 5 years of proven experience as an IT System Support Analyst or similar role.
Skilled in supporting internally developed software
Skilled in implementing and supporting vendor software packages including software installation configuration maintenance and deployment.
Skilled in troubleshooting and resolving software issues.
Skilled in database management and query languages (e.g. SQL).
Experience implementing cybersecurity best practices in application support.
Skilled in testing methodologies and applying multiple levels of testing (Functional Integration and UAT)
Experience working in a geographically distributed team following DevOps practices and agile methodologies like SAFe Scrum or Kanban. Ability to evaluate and prioritize requirements based on business impact and technical complexity.
Excellent business analysis problem-solving and analytical skills and attention to detail.
Excellent communication and interpersonal skills as well as being customer service-oriented
Prefered Qualification
Experience with ITIL or other IT service management frameworks.
Experience in upstream oil and gas Subsurface and Wells applications.
Knowledge of scripting languages (e.g. Ansible PowerShell Python) for automation.
Knowledge of cloud platforms (e.g. Microsoft Azure AWS).
Familiarity with low code platforms (e.g. Power Platform)
Chevron participates in E-Verify in certain locations as required by law.
Required Experience:
IC
Key Skills
About Company
Chevron works to meet the world's growing demand for energy by exploring for oil and natural gas; refining and marketing gasoline; producing chemicals and more.
