Director, Strategic Customers
Director, Strategic Customers
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Job Description
The Strategic Customers Engineering team manages Oracle Cloud Infrastructures most important and fastest-growing customer relationships. These customers are building workloads on OCI that will drive Oracles growth and our mission is to ensure their success with best-in-class compute storage networking and an expanding set of AI-focused services.
We are seeking a Director (M4) to join the Strategic Customers Engineering organization within Oracle Cloud Infrastructure. This executive role will lead a high-performing team that partners with senior executives at our top customers while driving cross-functional alignment across OCI engineering product operations and executive leadership. The Director will own delivery of OCIs largest programs ensure strategic alignment with customer objectives and shape OCIs roadmap.
Career Level M4
Responsibilities:
- Lead a team focused on program delivery for customer across OCI engineering product operations and support teams to deliver large-scale infrastructure and platform readiness.
- Drive execution of complex cross-functional programs that include hardware deployments software enablement and operational readiness.
- Build trusted relationships with customer engineering and operations teams ensuring alignment on milestones performance and delivery.
- Provide leadership and mentorship to program managers operating in a high-growth fast-moving environment.
- Preferred Skills & Experience
- Strong program management leadership with proven success running complex cross-functional initiatives at scale.
- Familiarity with Data Center architectures and operations.
- Understanding of complex customer workloads including how they map to infrastructure and software stacks.
- Experience in a customer-facing role in a tech company; direct engagement with customers is a plus.
- Exceptional communication presentation and relationship-building skills.
- Ability to thrive in ambiguity drive clarity and deliver results in fast-paced environments.
- Previous people management experience
Responsibilities
As a Director in the product development division you will lead a team that defines product specifications and or strategy. Gather and analyze information to define product specifications and review design specifications. Envision and communicate product strategy and functionality. Initiate and foster relationships with other groups. Review product documentation and collateral. Ensure successful product releases based on corporate priorities.
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $139200 to $291800 per annum. May be eligible for bonus equity and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M4
Required Experience:
Director
Employment Type
Full-Time
