Commercial Administrator

Shanghai - China

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Role Details

Business Location:

FedChina

Commercial Administrator

Reports to:

Business Operations Manager -Federal China

Direct Reports:

None

Primary Purpose:

Ensure the execution of orders complies with company policies and compliance.

To provide a sales support to the I&A-Sales Team; operating with minimum supervision and showing flexibility and the ability to priorities.

Key Responsibilities

Assist sales in preparing contract review the completeness of the documentation for order processing.
Process orders to the UK or Germany site and update team members and OEM partners on delivery.
Manage daily order following up-including export control payment shipment local supply RMA order other details on the order.
If necessary work with operations to exchange delivery slots to meet customer delivery needs.
Manage documentation archive and database update regular provide sales reports to sales team.
Support channel partner program.
Any other duties as may be reasonably be required from time to time by your line manager.

Indicative Performance Measures

Customer Satisfactory Levels / Internal key stakeholders feedback
Quality accuracy and response times to requests
Accuracy / completeness of order Database
Efficiency/productivity improvement

Person Specification Essential requirements unless stated

Education / Qualifications:

Degree desirable
Fluent spoken and written English.

Professional Skills/ Abilities:

Experienced in foreign trade order to cash process
Proficient PC skills including MS Office
Good at data analysis
Experience in Syteline System would be valuable.

Personal Qualities:

High degree of self-organization whilst recognizing the priorities of the sales and customer support personnel.
Experience of successfully managing demands of highly demanding personnel.
Accuracy and numeracy are important.
Experience of working in an international environment.
Experience of working in a customer facing role.

#LI-TJ1

Required Experience:

Unclear Seniority

Role DetailsBusiness Location: FedChinaCommercial AdministratorReports to:Business Operations Manager -Federal ChinaDirect Reports:NonePrimary Purpose:Ensure the execution of orders complies with company policies and compliance.To provide a sales support to the I&A-Sales Team; operating with minimum...