Sr Systems Administrator
Sr Systems Administrator
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Job Description
A bit about Lyra
Lyra Technology Group is a family of industry leading technology service businesses. Our companies are operated independently by exceptional management teams. Companies that join our group retain the employees name and culture that have made them successful. As a platform of Evergreen Services Group we never divest from businesses we partner with and approach every decision with the goal of driving sustainable and healthy growth over the long term.
Senior Systems Administrator Lyra Technology Group
Lyra Technology Group is looking for a full-time Senior Systems Administrator to join the team at one of our operating companies ImageQuest in Franklin TN. The Senior Systems Administrator will ensure clients IT systems (computers and software) are running allowing their employees to access what they need when they need it. They will be responsible for maintaining working knowledge of specific hardware and software used by clients provide information and training regarding information technology to serve clients and develop other engineers and resolve complex problems.
A bit about ImageQuest
ImageQuest provides best-in-class IT services IT consulting IT support and IT compliance and cybersecurity services to clients in Nashville TN. Our Cloud Computing services are carefully designed solutions that keep your team productive secure and compliant - wherever they work. Our Cloud Computing solutions can reduce or eliminate your IT capital expenses give what equipment you do have a longer life and covert IT expenses into a predictable monthly cost.
Your work as the Senior Systems Administrator includes several components:
Monitor system performance (servers software and hardware) to ensure clients hardware and software are configured properly and working as intended
Proactively review clients IT environment to ensure most up-to-date technology is used and supported
o Update and upgrade systems when new software is released
Ensure smooth deployment of new applications
o Install applications needed to support clients IT environment
o Configure new software and hardware
o Install servers devices and firewalls
o Communicate with client post install to verify successful install and application
o Update internal documentation to correctly document new deployment
Maintain user accounts and access
Manage password policies and practices to ensure security requirements are met
Maintain working knowledge of specific hardware and software used by clients
Manage and oversee client projects-heavy focus on networking infrastructure
Perform routine Health Checks
Maintain and test system backups
Assist in diagnosing troubleshooting and resolving escalated service tickets
Participate in post-incident reviews
Assist ImageQuest in continuing to offer best-in-class technology by:
o Helping assess current IT environment and business needs then making recommendations to leverage new technology
o Analyze and improve upon technology standards to maintain a competitive edge within the market
Establish and maintain accurate documentation of processes and responses
Manage alerts for applications and infrastructure
Independently identify issues
Methodically troubleshoot complex problems
Provide information and training regarding information technology to serve clients and develop other engineers
Resolve complex problems in a thorough and timely manner utilizing appropriate resources
Plan and execute new client onboarding
Serve as Subject Matter Expert (SME) to the Systems Admin team
Using their extensive experience and knowledge mentor and develop other engineers
Our ideal Senior Systems Administrator has the following qualifications:
Bachelors degree with a major in computer science computer engineering information technology management or related field
5 years of proven hardware and software support experience
3-5 years experience working in a systems administrator role
Working knowledge of at least one scripting language (e.g. PowerShell)
Deep understanding of Microsoft 365 Azure Cloud Architecture design troubleshooting
Advanced understanding of the OSI model and practical applications
Experience in desktop virtualization
Managing a multi-site AD Forest
Expert level knowledge of server infrastructure and operating systems
E.g. VMWare and Hyper-V storage area networks (SAN) back up disaster recovery (BDR) solutions
Proficiency with cloud infrastructure (e.g. Azure)
Proficiency with mobile device management (MDM) solutions (e.g. InTune)
In-depth knowledge of networking equipment
Knowledge of information security best practices
Relevant Microsoft VMWare and Cisco certifications
Excellent organizational skills with strong attention-to-detail
Strong analytical and problem-solving skills with a proven ability to exercise initiative judgment and discretion
Ability to function well in a high-paced environment
Proficiency with standard business software
The targeted base compensation for this role is $110000-$115000 per year and will operate out of the Franklin TN office on a hybrid basis.
If youre motivated by meaningful client relationships strategic selling and a dynamic work environmentwe want to hear from you. Apply today to join the ImageQuest team and help deliver technology solutions that drive real business value!
Required Experience:
Senior IC
Employment Type
Full-Time
