IT Training and Support Specialist (RBR Alliance, Inc.) (IT)
IT Training and Support Specialist (RBR Alliance, Inc.) (IT)
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Job Description
Job Skills / Requirements
Training & IT Support Specialist
Full-Time Position
Employer: RBR Alliance Inc.
Location: Georgetown IN
Schedule: Monday Friday 8:00 AM 4:00 PM
This position is responsible for conducting employee training (both in-person and online) for RBR Alliance Blue River Services and Rauch Inc. The role requires a mix of training delivery technical troubleshooting and IT support.
Key Responsibilities:
- Conduct engaging training sessions for employees across organizations.
- Troubleshoot and diagnose issues with audio visual switching and control systems providing effective solutions when unexpected problems arise.
- Provide post-training support to address questions reinforce concepts and ensure trainees are confident applying what they learned.
- Develop and present educational resources including quick start guides PowerPoints and other instructional materials to enhance learning.
- Perform related IT duties as assigned by supervisor.
- Travel between facilities across Southern Indiana as needed.
Qualifications:
12 years of related experience and/or training or an equivalent combination of education and experience.
- Proficiency with software systems required.
- Strong interpersonal and communication skills with experience interacting effectively with clients vendors and colleagues.
- Ability to clearly present information speak persuasively and engage adult learners.
- Patience and motivational skills to encourage high levels of trainee performance.
- Skilled at collaborating with small groups both in person and online.
- Self-directed accountable and able to work independently with minimal supervision.
- Excellent written verbal and interpersonal communication skills.
- Strong problem-solving ability and adaptability when addressing unexpected issues.
- Experience with audio-visual systems and IT installation/integration preferred.
For more information please contact Bryan at Ext. 631
RBR Alliance Inc. is an Equal Opportunity Employer / Drug-Free Workplace
Additional Information / Benefits
Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance Paid Vacation Paid Sick Days Paid Holidays Short Term Disability Long Term Disability 401K/403b Plan
This job reports to the IT Systems Professional
This is a Full-Time position
Required Experience:
IC
Employment Type
Full-Time
