IT Training and Support Specialist (RBR Alliance, Inc.) (IT)

Job Skills / Requirements

Training & IT Support Specialist

Full-Time Position

Employer: RBR Alliance Inc.

Location: Georgetown IN

Schedule: Monday Friday 8:00 AM 4:00 PM

This position is responsible for conducting employee training (both in-person and online) for RBR Alliance Blue River Services and Rauch Inc. The role requires a mix of training delivery technical troubleshooting and IT support.

Key Responsibilities:

• Conduct engaging training sessions for employees across organizations.

• Troubleshoot and diagnose issues with audio visual switching and control systems providing effective solutions when unexpected problems arise.

• Provide post-training support to address questions reinforce concepts and ensure trainees are confident applying what they learned.

• Develop and present educational resources including quick start guides PowerPoints and other instructional materials to enhance learning.

• Perform related IT duties as assigned by supervisor.

• Travel between facilities across Southern Indiana as needed.

Qualifications:

12 years of related experience and/or training or an equivalent combination of education and experience.

• Proficiency with software systems required.
• Strong interpersonal and communication skills with experience interacting effectively with clients vendors and colleagues.
• Ability to clearly present information speak persuasively and engage adult learners.
• Patience and motivational skills to encourage high levels of trainee performance.
• Skilled at collaborating with small groups both in person and online.
• Self-directed accountable and able to work independently with minimal supervision.
• Excellent written verbal and interpersonal communication skills.
• Strong problem-solving ability and adaptability when addressing unexpected issues.
• Experience with audio-visual systems and IT installation/integration preferred.

For more information please contact Bryan at Ext. 631

RBR Alliance Inc. is an Equal Opportunity Employer / Drug-Free Workplace

Additional Information / Benefits

Benefits: Medical Insurance Life Insurance Dental Insurance Vision Insurance Paid Vacation Paid Sick Days Paid Holidays Short Term Disability Long Term Disability 401K/403b Plan