Provider Governance Consultant
Provider Governance Consultant
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Job Description
Provider Governance Consultant
Job No: 677395
Canberra Sydney - Inner Suburbs & CBD Newcastle Brisbane - Inner Suburbs & CBD Adelaide Perth
Permanent Full Time
Insurance
Pay Band 4
- Permanent opportunity
- Sydney (preferred) Brisbane Newcastle Canberra Adelaide Perth CBD location / hybrid wfh
- Mentor and provide oversight of Partner Performance Officer in their governance activities
Suncorps Partner Performance team manages over 60 contracted personal injury providers (including rehab medico-legal imaging exercise physiology and specialist providers) servicing eight CTP and Workers Compensation schemes nationally. The team works to optimise provider performance and deliver the best possible outcomes for injured people and the schemes. These providers operate within a highly regulated environment and are managed within Suncorps procurement risk and provider management frameworks. Governance activities are required to manage these contracts in accordance with these frameworks.
The purpose of this role is to have primary accountability for governance activities pertaining to the contracted providers within the scope of the Partner Performance teams responsibilities. This requires strong engagement and relationship management with the eight personal injury schemes internal functions (including Risk Compliance and Security Assurance) and external contracted providers. It would suit someone who enjoys complexity is a self-starter with sound organisational skills and is able to manage a diverse range of tasks in an autonomous manner.
What youll be doing (not limited to):
- Ongoing engagement and stakeholder management with internal and external stakeholders
- Management of contract changes and renewals in collaboration with Procurement
- Completion of risk artifacts through Suncorps Ariba Third Party Risk Management (TPRM) platform
- Management of provider adherence to EPSS (data security) requirements
- Reporting on provider performance (monthly and ad-hoc requiring use of Excel)
- Maintenance of providers risk register (tracking contract compliance).
What youll bring:
- Minimum 3 years appropriate industry experience in insurance or financial services
- Experience in stakeholder and contract management (desired)
- Experience in governance risk compliance or quality roles an advantage
- Experience with personal injury claims management and use of providers an advantage
- Ability to be proactive and work autonomously within a diverse working environment.
Whats in it for you:
- Competitive salary package.
- Up to 25% discounts on a range of insurance products.
- Flexible working arrangements with a genuine focus on work-life balance.
- Access to a wide range of partner discounts (retail travel health & wellbeing).
- Supportive programs including:
- Employee Assistance Program (EAP)
- Health & Wellbeing initiatives
- Study support
- Employee referral program
- Facilities for nursing parents
- Company share options
- Social club
- Service recognition programs
Why youll love working with us:
Were committed to creating a workplace where everyone feels valued respected and included. Our team reflects the diverse communities we serve and we believe that diversity of thought background and experience makes us stronger. We support flexible work career development and internal mobility and we foster meaningful connections across our teams and with our customers.
Ready to apply
If this sounds like the opportunity youve been looking for wed love to hear from you. Please submit your application online today.
If you need any support or adjustments to participate equitably in our recruitment process or in the workplace please reach out to Annette Frasca at for a confidential conversation.
Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Daylight Time
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