Customer Engineering Account Manager (Non-Management)

Company:

As a provider of cutting-edge aircraft retrofit solutions Boeing Global Services (BGS) is expanding the Customer Engineering team in Dublin Ireland to continue providing exceptional customer service and technical expertise. We are seeking a talented individual who will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers. A Customer Engineering Account Manager will continuously liaise with customers understand their retrofit modification requirements initiate the proposal generation process and keep the customer apprised of proposal progress.

Position Responsibilities:

• Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.

• Review aircraft configurations provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.

• Initiate the proposal generation process.

• Collaborate with internal teams to develop and present retrofit proposals.

• Support modifications for all business product lines including: Interiors Connectivity Avionics AP&S (Airplane Performance & Safety) and BCF (Boeing Converted Freighter).

• Develop and maintain relationships and partnerships with internal and external customers stakeholders peers partners and direct reports.

• Monitor proposal progress and keep customers updated.

Basic Qualifications:

• Bachelors Degree in Engineering or equivalent.

Preferred Experience and Qualifications:

• A solid background in aviation engineering with an understanding of aircraft retrofit modifications.

• Proven experience in customer-facing roles demonstrating exceptional communications skills relationship-building abilities and the capacity to understand and address the customer needs effectively.

• Experience working with airline and/or leasing organizations.

• Experience working with EASA Part 21 design organizations.

• Good communication project management and organizational skills.

• Skill and ability to: collect organize synthesize and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.

Language Requirements:

Education:

Relocation:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

Shift: