Customer Engineering Account Manager (Non-Management)
Customer Engineering Account Manager (Non-Management)
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Job Description
Company:
Boeing Ireland LimitedAs a provider of cutting-edge aircraft retrofit solutions Boeing Global Services (BGS) is expanding the Customer Engineering team in Dublin Ireland to continue providing exceptional customer service and technical expertise. We are seeking a talented individual who will act as the main technical point of contact during Phase I (capturing the business) for both our airline and leasing customers. A Customer Engineering Account Manager will continuously liaise with customers understand their retrofit modification requirements initiate the proposal generation process and keep the customer apprised of proposal progress.
Position Responsibilities:
Engage with customers (Airlines and Lessors) to understand their retrofit modification requirements.
Review aircraft configurations provide technical expertise and assist customers in selecting the appropriate retrofit modifications based on their specific aircraft configurations and operation requirements.
Initiate the proposal generation process.
Collaborate with internal teams to develop and present retrofit proposals.
Support modifications for all business product lines including: Interiors Connectivity Avionics AP&S (Airplane Performance & Safety) and BCF (Boeing Converted Freighter).
Develop and maintain relationships and partnerships with internal and external customers stakeholders peers partners and direct reports.
Monitor proposal progress and keep customers updated.
Basic Qualifications:
- Bachelors Degree in Engineering or equivalent.
Preferred Experience and Qualifications:
A solid background in aviation engineering with an understanding of aircraft retrofit modifications.
Proven experience in customer-facing roles demonstrating exceptional communications skills relationship-building abilities and the capacity to understand and address the customer needs effectively.
Experience working with airline and/or leasing organizations.
Experience working with EASA Part 21 design organizations.
Good communication project management and organizational skills.
Skill and ability to: collect organize synthesize and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Language Requirements:
Not ApplicableEducation:
Bachelors Degree or EquivalentRelocation:
Relocation assistance is not a negotiable benefit for this position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer willing to sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Not a Shift Worker (Ireland)Required Experience:
Manager
Employment Type
Full-Time
