drjobs Collections Associate II

Collections Associate II

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1 Vacancy
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Job Location drjobs

USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

As the Collections Associate II you will be responsible for order approval collections and/or cash application for assigned MBC customers.  Your day will include collection calls responding to emails reviewing and approving orders problem solving issues cash reconciliations and providing statements and invoices as requested.  In this role you are the main contact for credit and collection information to the assigned customer and provide support to the sales team by answering questions and trouble-shooting credit related issues. This person is responsible for managing accounts receivable and recovering outstanding payments for a building or construction companies. The role requires a deep understanding of the construction industrys billing processes including lien laws and progress billing. 

Responsibilities:

  • Build cross-functional partnerships between credit and all other teams in the order-to-cash process to best respond to the customers needs.
  • Demonstrate an ability to oversee a portfolio of AR accounts valued at $500K or more.
  • Contribute insight and recommendations into investigation decisions to resolve customer concerns.
  • Provide customer with copies of invoices/statements.
  • Partner with scheduling manufacturing cash applications EDI and master data to assist customers.
  • Assist team members through collaboration positivity and openness to new ideas.
  • Effectively manage communication with customer through 3rd party portal.

Qualifications :

  • High school diploma or equivalent required
  • 3 years of experience in B2B credit & collections including AR research and issue resolution
  • Advanced Microsoft Suite skills particularly in Excel
  • Experience with ERP systems such as Oracle PeopleSoft or similar applications
  • Excellent verbal and written communication skills for effective cross-functional and customer collaboration
  • Strong analytical skills with ability to interpret complex data
  • Highly organized with exceptional multitasking abilities in a fast-paced environment
  • Demonstrated ability to manage confidential information
  • Eagerness to contribute to continuous improvement initiatives


Additional Information :

Equal Employment Opportunity

MasterBrand Cabinets LLC is an equal opportunity employer. MasterBrand Cabinets LLCs policy is not to discriminate against any applicant or employee based on race color religion sex gender identity or expression national origin ancestry age disability/handicap status marital status military status sexual orientation genetic history or information or any other basis protected by federal state or local laws. MasterBrand Cabinets LLC also prohibits harassment of applicants or employees based on any of these protected categories. It is also MasterBrand Cabinets LLCs policy to comply with all applicable federal state and local laws respecting consideration of unemployment status in making hiring decisions.

Reasonable Accommodations

MasterBrand Cabinets LLC is committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and wish to discuss potential accommodations related to applying for employment please contact us at .


Remote Work :

Yes


Employment Type :

Full-time

Employment Type

Remote

Company Industry

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