Technical Product Owner, Partnership Solution
Technical Product Owner, Partnership Solution
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Job Description
Its fun to work in a company where people truly BELIEVE in what theyre doing!
Were committed to bringing passion and customer focus to the business.
About Us
Kyriba is a global leader in liquidity performance that empowers CFOs Treasurers and IT leaders to connect protect forecast and optimize their liquidity. As a secure and scalable SaaS solution Kyriba brings intelligence and financial automation that enables companies and banks of all sizes to improve their financial performance and increase operational efficiency. Kyribas real-time data and AI-empowered tools empower its 3000 customers worldwide to quantify exposures project cash and liquidity and take action to protect balance sheets income statements and cash flows. Kyriba manages more than 3.5 billion bank transactions and $15 trillion in payments annually and gives customers complete visibility and actionability so they can optimize and fully harness liquidity across the enterprise and outperform their business strategy. For more information visit.
Location: London
The Partnership Solution Product Owner a member of the Corporate Systems and Transformation organization will be responsible for delivering the global implementation of Partnership team requirements and related use cases. This role supports the Partnership program strategy and other business needs crucial for scaling our new Partnership operational model worldwide.
This Product Owner will collaborate with key stakeholders to define and maintain the Partner Portal roadmap and its enhancements (Impartner solution). He will also drive development execute end-to-end testing manage releases and support business stakeholders during requirements gathering and UAT phases.
This essential role for the business will establish all necessary IT processes to implement Kyribas new partner program and integrate any required IT tools into the partner portal.
As an operational support this role will be a key contact to Kyriba Partners worldwide to facilitate access adoption and usage of the Partner Portal solution and related back-end solution.
The ideal candidate is a self-starter with experience in fast-paced environments and strong communication skills. They will work closely with business stakeholders to understand needs drivers and strategic direction ensuring initiatives are aligned appropriately within releases.
Key responsibilities and duties:
User focus:
Perform user research to establish requirements that will best meet Partners needs
Understand and acknowledge the Partners user pain points (functional or process related) in the application
Review the ideas shared by Partners and internally to improve current experience process reporting and systems.
Adapt the Partner Portal to meet goals favoring low-cost solutions before new features
Change management:
Adhere to change and project management best practices
Execute user acceptance tests of functionality delivered during the development phase.
Communicate change status regularly to the right governance
Track and report status and other metrics against goals on an ongoing basis
Document findings and translate into requirements use cases and / or specifications that will be used for development and testing phases of Impartner solution
Work with Partnership team Sale enablements PS and Account management teams to enhance customer satisfaction
Knowledge sharing:
Build the Platform documentation
Share the details of the new features internally
Ensure completion of operational and technical documentation prior to software release for each application or system
Implement the best options to nurture Kyriba Academy and the Support Team with the latest Platform updates
Product and roadmap Management
Education Experience & Skills
At least 5 years experience in back-end and front-end change management or/and software development organization.
Hands-on (must know in and out Partnership tech solutions: back-end Impartner solution)
Involved in Impartner solution implementation with Salesforce will be a significant advantage.
Experience administering process / roadmap / product management tools
Ability to work under pressure and manage multiple priorities in fast-paced environments.
Excellent communication leadership and interpersonal skills with the ability to effectively interact with key stakeholders at all levels of an organisation.
Adept at promoting the Partner Portal and building a vibrant user community that encourages adoption and collaboration through communication and engagement strategies.
Proven experience as a change manager managing complex digital transformation projects including gathering requirement phase and corporate platform implementation with cross-functional teams.
Strong understanding of project management methodologies (Agile waterfall) tools and techniques.
Exposure to Salesforce Mulesoft Netsuite Tipalti Databricks applications as well as integration with legacy systems and HR/CRM solutions will be a plus.
Strong analytical and problem-solving skills with the ability to think critically and make practical decisions to deliver business results.
Experience with project management tools such as MS Project JIRA etc.
Employment Type
Full-Time
