INTERNAL APPLICANTS ONLY Programme Manager

**INTERNAL APPLICANTS ONLY**

Organisation: London Borough of Waltham Forest

Salary: PO8 59511 - 62766 (prorota)

Contract Type: Part-time/Permanent

Working hours per week: 22

Application Deadline: 15/10/2025

Proposed Interview Date(s): TBC

Reference:1872

About Us:

Bursting with culture energy and opportunity the London Borough of Waltham Forest is a fantastic and exciting place to work.

We are a highly ambitious borough. Driven by culture and the innate creativity of our residents we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused insight-led digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents.

London Borough of Waltham Forest is one of the Mayor of Londons Good Work Standardemployers. This accreditation is a proof of our commitment to creating a healthy fair and inclusive workplace. This includes fair pay and conditions workplace well-being skills and progression and diversity and recruitment.

About the role:

We are mobilising a multi-year HR Transformation Programme that will strengthen our workforce improve our data-driven decision-making and enhance the way we deliver services for both staff and residents. The council is committed to creating a high-performing engaged and inclusive workforce that can adapt to changing demands while delivering excellent outcomes for our community.

In this role you will lead the design delivery and evaluation of strategic workforce initiatives ensuring that HR projects are aligned with organisational priorities and our wider transformation goals. This includes delivering workforce-related projects that improve recruitment retention workforce planning and staff wellbeing; leading data improvement projects that ensure our people data is accurate insightful and used effectively to inform decision-making; and developing innovative HR service improvements that benefit both our staff and the residents they serve.

As Programme Manager you will work closely with senior leaders service managers and staff networks to ensure that initiatives are well-coordinated impactful and embedded into day-to-day practice. You will champion collaborative working foster a culture of continuous improvement and ensure that change is delivered effectively and sustainably. You will also need excellent stakeholder engagement skills the ability to translate complex HR and data issues into actionable plans and a passion for improving the employee experience as a driver of better resident outcomes.

>> Click here to download the Role Profile <<

Key Responsibilities:

• Programme Leadership:Manage the delivery of the Welcome Hubs programme ensuring it meets strategic objectives is delivered on time within budget and to the expected quality standards.
• Collaboration and Stakeholder Management:Build strong relationships with council departments and partners to drive integrated services and a coherent One Team approach across all hubs.
• Data-driven Decision Making:Use data and evaluation to inform the development and evolution of services within the hubs ensuring they are flexible and responsive to the needs of residents and can show measurable outcomes and benefits.
• Governance and Reporting:Ensure effective governance including risk management and regularly report on progress outcomes and impacts to senior stakeholders.
• Continuous Improvement:Promote a culture of continuous improvement ensuring that the Welcome Hubs adapt to emerging needs and challenges while delivering consistent high-quality service.

Qualifications and Requirements:

• Proven experience managing large-scale programmes or projects ideally within local government community development or health sectors.
• Strong leadership skills with experience managing cross-functional teams external partners and stakeholders.
• Ability to manage complex multi-disciplinary programmes and deliver against tight timelines and competing priorities.
• Excellent communication and interpersonal skills with the ability to influence and engage a wide range of stakeholders from senior council members to community volunteers.
• A proactive data-driven approach to decision-making with a focus on delivering measurable outcomes and benefits.
• Experience in implementing co-located service models or integrated service delivery in community settings is desirable.

Terms and conditions:

Interested candidates are invited to submit their applications online by pressing the Apply button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore if you are interested please submit your application as early as possible.

Equal Opportunity Employer:

Waltham Forest is a diverse borough where diversity is valued and is integral to both service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area it works hard to respond to the changing needs of its population. We use our statutory duties on race gender and disability equality and best practice in respect of age faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair appropriate accessible and excellent Services to all. Respecting Diversity is a core Council value.

To support the above and reduce the risk of bias in its recruitment activities the council is operating an anonymous shortlisting process which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby for jobs graded up to and including scale SO2 internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information please refer to our recruitment and selection policy.

We are keen to support employees to balance their working life with other commitments. Therefore wherever possible we will consider working arrangements that suit an individuals personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role please contact the person named below or feel free to discuss this during your interview.

For more information on the benefits of working for the Council please visit Information:

If you have any questions about this vacancy or the application process please contact Maria Matthews Leadership Support Assistant at

If you have any technical issues when trying to apply for this post please contact our Recruitment Team via email at .

The Councils preference is for online application. However if you have a disability and are unable to complete an online application please email so we can arrange an alternative application method.

Click here for further information on the Human Resources recruitment privacy notice.