AVP CDE, Content Moderation | Trust & Safety
AVP CDE, Content Moderation | Trust & Safety
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Salary Not Disclosed
1 Vacancy
Job Description
About the Role:
We are seeking an experienced and dynamic Hunter (Director / A / VP level) to drive new client acquisition in the Content Moderation / Trust & Safety space across North America. This individual will play a critical role in expanding our client base by identifying qualifying and closing strategic deals with digital platforms tech companies and social media businesses.
The ideal candidate has a proven track record in enterprise sales particularly in outsourcing BPO or managed services within the content moderation digital operations or trust & safety domains.
1. New Business Acquisition (60%)
- Identify prospect and acquire new logos in the content moderation / trust & safety domain.
- Create and execute a strategic go-to-market plan targeting high-potential accounts in social media e-commerce gaming and other relevant verticals.
- Develop and present winning proposals RFP responses and commercial models.
- Manage the entire sales cycle from lead generation to contract closure.
2. Market Intelligence & Solutioning (15%)
- Collaborate with pre-sales solutions and delivery teams to build tailored content moderation offerings.
- Stay updated on industry trends platform safety regulations and competitive landscape.
- Provide client feedback to refine offerings and value propositions.
3. Strategic Relationship Management (15%)
- Build strong relationships with C-level and senior stakeholders at prospect organizations.
- Represent the organization at industry events conferences and client meetings.
- Act as a trusted advisor to prospects by understanding their business and operational needs.
4. Internal Collaboration & Reporting (10%)
- Work closely with marketing partnerships and delivery teams to align go-to-market strategies.
- Provide regular pipeline updates sales forecasts and performance metrics to leadership.
- Use CRM tools (e.g. Salesforce) to manage pipeline and reporting.
Qualifications :
- 1015 years of experience in enterprise sales / business development.
- Minimum 5 years selling content moderation trust & safety or related digital operations services in a BPO / outsourcing context.
- Deep understanding of social media UGC platforms e-commerce online safety and content compliance.
- Demonstrated success in acquiring large complex deals in the North American market.
- Strong network of decision-makers and influencers in target sectors.
- Excellent communication negotiation and presentation skills.
- Bachelors degree (MBA preferred).
Preferred Skills:
- Exposure to global delivery models and cross-functional collaboration.
- Understanding of GenAI/ML applications in moderation.
- Knowledge of platform regulations: DSA Section 230 etc.
- Experience working with Trust & Safety teams in tech platforms.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Presentation Skills
- Risk Management
- Financial Services
- IFRS
- Banking
- Pricing
- Analysis Skills
- Securities Law
- Investment Banking
- Relationship Management
- Strategic Planning
- Leadership Experience
