Senior Operations Specialist for SAP CoE

How you will make an impact

• Stakeholder management: Onboarding and offboarding of all internal and external resources belonging to the SAP CoE organization within the agreed SLA; ensuring high quality onboarding by providing and maintaining onboarding related material documentation processes description; close collaboration with HR and IT Teams for smooth E2E process steps delivery; tools access management.

• Quality Assurance: Ensuring correctness of key organizational assignments for all onboarded resources i.e. cost center management layers legal entities and all other details to maintain the real time database of resources (single source of truth) in close collaboration with Controlling HR Sourcing and Procurement teams assignment .Weekly monthly and quarterly quality checks ensuring the resources (as per assignments) within the organization are correct (HR AD accounts Product group checks HiNext managers assignments etc.)

• Operational process improvements: Lessons Learned

• Risk management: Manage Risk Issues & Dependencies (RAID log)

• Administration & comunication tasks: Planning managing absence tracker & relevant communication

• KPIs and progress reporting: Track Key Performance Indicators and provide regular reports on operational performance of the team as well as the overall organization within its areas: Product Release Management Testing Training Data Project Management and Service Management

• Operational tasks: Org charts maintenance DLs maintenance Mailboxes daily management SharePoint management Document Management System management (xECM)

• Internal meetings coordination: SAP CoE relevant meetings preparation and hosting

Your background:

• Education and experience: Bachelors degree or equivalent required. Strong IT skills (MS Office Exchange SharePoint Power BI).

• Soft skills: Proven leadership skills in managing small teams including talent management growth planning performance management. Ability to generate new ideas and challenge status quo strong analytical skills capable of identifying and addressing challenges proactively. Excellent organizational skills with the ability to work under pressure and manage deadlines. Ability to work with multiple stakeholders and at different levels of the organization.

• Language skills: Fluent in English language and good interpersonal networking collaboration and communication skills.

• Additional skills: Certification in area of Project management (PMI) Service Management (ITIL) Lean Methodologies (Six Sigma) are an asset.

More about us:

Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners we pioneer technologies and enable the digital transformation to accelerate the energy transition towards a carbon-neutral future.

We employ more than 40000 people in 90 countries who work with purpose every day and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity Collaboration Great Innovation.

• About Hitachi- offer:

• Contract of employment

• Work model: remote

• Work model: hybrid or remote depends on location

• Benefits:We pride ourselves on offering a holistic range of competitive benefits to support your financial physical and mental wellbeing and personal development. We want you to truly thrive with us in work and out.We can provide more information during the recruitment process.

• Growth possibility: training budget & training platform changing role withing organization

• Possibility to gain experience in international enviromnent

• Possibility to work for industry leader in green energy solution

Recruitment process:

• Cv review- please in English

• Screening with recruiter

• Meeting with manager2x

• Offer