User Experience Researcher Germany
User Experience Researcher Germany
Posted on :
03-10-2025
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1 Vacancy
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Job Description
Your mission
We are looking for you to join our Sungrow team as our newUser Experience Researcher!
What does anUser Experience Researcher do you might ask
Well this role is allowed to do the best part of our everyday work to still the hunger for sustainable energy!
In a little more detail this is what you will do in your day to day job:
User Research & Insights
Service Design & system thinking
Design Collaboration & Validation
Cross-functional Collaboration
What does anUser Experience Researcher do you might ask
Well this role is allowed to do the best part of our everyday work to still the hunger for sustainable energy!
In a little more detail this is what you will do in your day to day job:
User Research & Insights
- Plan and conduct qualitative and quantitative research (interviews usability testing surveys field studies etc).
- Collect and analyze user needs and pain points for both software platforms and integrated hardware-software products delivering structured reports.
Service Design & system thinking
- Create service blueprint customer journey maps and ecosystem maps to support/improve end-to-end service optimization.
- Translate research insights into UX/UI requirements that guide product and service improvements.
Design Collaboration & Validation
- Collaborate/work with UX/UI designers to prepare prototypes for concept validation and user testing.
- Support the application and validation of research findings in products and services.
Cross-functional Collaboration
- Work closely with UX/UI designers product managers developers hardware engineers R&D teams and different business units to apply user-centered practices.
- Facilitate and execute necessary cross-functional co-creation workshops with different business units driving Sungrows innovation for the European market.
- Collaborate with experts from Europe and HQ to learn and adopt advanced methods and best practices.
Your profile
Now that you are aware of the job requirements lets see if your skillset matches:
- Bachelors degree in Service Design Psychology Interaction Design UX/UI HCI or related fields.
- 38 years of relevant experience in user research or service design.
- Proficiency in user research methods (interviews surveys Usability testing diary studies A/B testing etc.) and co-creation workshop conducting skill is a plus.
- Knowledge of service design methods (service blueprints journey maps ecosystem maps).
- Ability to collaborate with designers and contribute to the preparation of prototypes for testing use UX/UI tools (Figma Sketch Axure) to translate insights into design concepts.
- Exposure to software-hardware integration projects even with services (e.g. APP IoT energy management systems).
- English (C1) is a must German and Chinese preferred
About us
We are a green tech company with young creative minds.
We are fighting every day to make our mission happen Clean Power for All!
We are fighting every day to make our mission happen Clean Power for All!
With 870GW of clean power presently installed worldwide we are on the road to success!
Founded in 1997 by University Professor Cao Renxian Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale commercial & industrial and residential applications as well as internationally recognized floating PV plant solutions NEV driving solutions EV charging solutions and renewable hydrogen production systems.
Want to know moreCheck out what working with us is like!
Employment Type
Full-Time
Key Skills
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